Client Success Manager (Locums)

1 week, 6 days ago
Senior
Customer and Technical Support
Cynet Group

Cynet Group

Cynet is a global staffing agency that specializes in providing workforce solutions across healthcare and IT sectors through its various specialized brands.

Professional Services
251-1K
Founded 2010

Description

  • Build and maintain strong client relationships across local and regional key accounts.
  • Engage clients regularly to surface open job orders and exclusive opportunities.
  • Relay client needs and opportunities to recruiters with accurate detail.
  • Review recruiter submissions for compliance with facility requirements.
  • Reverse market physicians and advanced practice providers to clients in the portfolio.
  • Maintain a healthy P&L through quality submittals and successful placements.
  • Monitor customer satisfaction using quality metrics and client scorecards.
  • Travel to client sites and attend networking and industry events.
  • Manage assignment, contract, renewal, extension, and termination changes.
  • Serve as the primary escalation point for current client and provider issues.
  • Build rapport with physicians and advanced practice providers to support high retention.

Requirements

  • 5+ years of experience in locum tenens and advanced practice staffing.
  • Ability to act as a healthcare industry expert and advisor.
  • Strong relationship-building skills.
  • Exceptional planning and execution skills.
  • Exceptional customer service skills.
  • Ability to work in a fast-paced, competitive environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Digital Customer Success Manager

Employ 1K-5K Professional Services

Employ is hiring a remote Digital Customer Success Manager to scale the JazzHR customer experience by driving onboarding, adoption, retention, and customer support outcomes through digital engagement.

Salesforce
1 hour, 42 minutes ago

Customer Experience Manager (TOLA)

Wiz 251-1K IT Services

Wiz is seeking a Customer Engagement Manager to guide strategic enterprise customers through cloud adoption with a primary focus on strengthening cloud security and expanding the value of Wiz.

2 hours, 8 minutes ago

Enterprise Client Success Manager (Remote in Arizona)

ClassWallet 11-50 Diversified Financial Services

ClassWallet is hiring an Enterprise Client Success Manager to manage enterprise public-sector accounts, strengthen client relationships, and drive adoption, renewal, and expansion of its financial technology solutions.

CRM
4 hours, 43 minutes ago

Client Experience Manager

Rockstar 1-10 Professional Services

Rockstar is hiring a Client Experience Manager to lead support operations for a mission-driven company providing specialized mental health services for autistic and neurodivergent adults.

4 hours, 43 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers