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Senior Product Marketing Manager, Agentic AI

1 month ago
United States
Full-time
Senior
Product Marketing Manager
Product Management
Content Marketing
Apply Now
Cyara

Cyara

Cyara is the world's leading Automated CX Assurance Platform provider, offering a comprehensive and easy-to-use customer experience testing software for contact centers. Their AI-powered platform helps leading brands deliver flawless customer journeys ...

IT Services
251-1K
Founded 2006
$25M raised
View All Jobs 9

Description

  • Develop and maintain positioning and messaging for Agentic CX assurance products.
  • Own end-to-end go-to-market planning for agentic AI releases, including launch tiering, enablement, content, briefings, and pipeline measurement.
  • Track competitive vendors and provide sales with clear guidance on Cyara’s strengths and limitations.
  • Create sales tools including pitches, discovery questions, objection handling, and demo narratives.
  • Develop technically substantive solution briefs, analyst submissions, webinars, launch blogs, and conference presentations.
  • Collaborate closely with Product, Sales, Demand Generation, and Customer Success teams.
  • Participate in sales calls and refine messaging based on customer and seller feedback.

Requirements

  • 5+ years of experience in B2B SaaS or AI product marketing.
  • Demonstrated success launching products that influenced pipeline, supported by measurable results.
  • Strong writing and presentation skills; work samples are required.
  • Comfort working with technical buyers and technical product teams.
  • Experience selling to enterprise accounts through a sales-led motion involving long cycles and multiple stakeholders.
  • Experience with AI-native or agentic AI startups (preferred).
  • Background in CX or contact centers, including conversational AI, NLU, or contact center operations (preferred).
  • Experience in QA, testing, observability, or monitoring categories (preferred).

Benefits

  • Competitive pay and comprehensive benefits.
  • Flexible work options.
  • Recognition programs.
  • Strong focus on employee well-being.
  • Global, collaborative, and inclusive workplace culture.
  • Opportunities for growth, continuous learning, and meaningful impact.

Interested in this position?

Apply directly on the company website

Apply Now

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