Product Marketing Manager, Agentic AI

1 month ago
Full-time
Senior
Product Management
Cyara

Cyara

Cyara is the world's leading Automated CX Assurance Platform provider, offering a comprehensive and easy-to-use customer experience testing software for contact centers. Their AI-powered platform helps leading brands deliver flawless customer journeys ...

IT Services
251-1K
Founded 2006
$25M raised

Description

  • Develop and maintain positioning and messaging for Agentic CX assurance.
  • Own end-to-end go-to-market launches, including tiering, enablement, content, analyst and press briefings, and pipeline measurement.
  • Track competitors and provide sales with clear competitive positioning.
  • Build sales pitches, discovery questions, objection handling, and demo narratives; participate in customer calls to improve messaging.
  • Create solution briefs, analyst submissions, webinars, launch blogs, and conference content covering agentic AI assurance, LLM risk, and AI governance in CX.
  • Partner closely with Product, Sales, Demand Generation, and Customer Success teams.
  • Translate technical product capabilities into effective customer-facing messaging.

Requirements

  • 5+ years of experience in B2B SaaS or AI product marketing.
  • Demonstrated success shipping launches that influenced pipeline, supported by measurable results.
  • Excellent concise writing and presentation skills; writing samples are required.
  • Comfort working with technical buyers and technical product teams.
  • Experience selling to enterprise accounts through a sales-led motion with long sales cycles and multiple stakeholders.
  • AI-native or agentic AI startup experience preferred.
  • CX or contact center experience, including conversational AI, NLU, or contact center operations, preferred.
  • Experience in QA, testing, observability, or monitoring categories preferred.

Benefits

  • Competitive pay and comprehensive benefits.
  • Flexible work options; role available across the US, EMEA, or India.
  • Recognition programs and employee well-being initiatives.
  • Inclusive, collaborative culture supporting professional growth and continuous learning.

Interested in this position?

Apply directly on the company website

Apply Now

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