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Chief Operating Officer (COO), Cryptocurrency Exchange

1 month, 1 week ago
Georgia, Bulgaria, Poland, Romania, Cyprus, United Arab Emirates
Full-time
Executive
Operations Manager
Blockchain and Cryptocurrency
CRM
Apply Now
CXM Direct

CXM Direct

CXM Direct: A reliable broker with advanced trading tools and innovative solutions for traders worldwide.

Capital Markets
51-250
Founded 2015
View All Jobs 10

Description

  • Launch and operationally scale the cryptocurrency exchange across all functional areas.
  • Build a global network of introducing brokers, key opinion leaders, and retail partners to drive acquisition and growth.
  • Define and execute the licensing roadmap across key jurisdictions.
  • Implement fiat on- and off-ramp solutions for each operating market.
  • Recruit, structure, and lead cross-functional teams across sales, marketing, support, and operations.
  • Establish internal operational policies and external partner standards to ensure compliant execution.
  • Develop and oversee the business plan, execution roadmap, financial projections, and resource requirements.
  • Lead the rollout of the MVP, manage user testing, and validate product-market fit.
  • Set up core operational technology, including CRM, client portals, back-office tools, fraud prevention, compliance, and risk systems.
  • Define KPIs and implement BI dashboards for executive and board-level reporting.

Requirements

  • Proven experience as a COO or senior operations leader, ideally in a centralized cryptocurrency exchange.
  • Strong strategic and operational planning ability to build business models, roadmaps, and execution frameworks.
  • Deep understanding of the crypto ecosystem, including IBs, affiliate models, and fiat/crypto flows.
  • Experience with global licensing processes, risk frameworks, and operational controls for crypto exchanges.
  • Demonstrated ability to build and manage lean, high-performing cross-functional teams.
  • Ability to define and oversee technology stacks supporting KYC, fraud prevention, and customer service.
  • Experience mapping customer journeys and optimizing user experience across digital platforms.
  • Proficiency in defining KPIs and building BI dashboards for internal and board stakeholders.
  • Experience leading MVP launches, evaluating user feedback, and adapting offerings based on product-market fit.
  • Ability to define business requirements, evaluate technical solutions, and manage CRM, client portal, and back-office implementations.

Benefits

  • Potential for equity participation and profit sharing.
  • Meaningful long-term upside tied to performance and growth milestones.
  • Flexible work model with hybrid or fully remote setup.
  • Strategic founder-facing role with full ownership over execution and scale-up.
  • Opportunity to shape and launch a new exchange brand with tested infrastructure.
  • Fully capitalized, execution-ready business with no fundraising distraction.
  • Low-bureaucracy environment with fast decision-making and high autonomy.
  • Potential path to Chief Executive Officer within 12 months.

Interested in this position?

Apply directly on the company website

Apply Now

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