Product Management Trainee - Bilingual Mandarin Required

4 days, 4 hours ago
Full-time
Entry Level
Product Management
CWILL

CWILL

CWILL provides post-purchase and retention solutions specifically designed for Shopify merchants, aiming to enhance customer experiences and increase customer lifetime value through effective engagement strategies.

Professional Services
Founded 2014

Description

  • Collect and analyze user feedback, customer requests, product data, and market information to identify product improvement opportunities.
  • Participate in feature planning discussions, including ideation, user flows, and solution design.
  • Produce requirement documents, user flows, wireframes, functional specs, and acceptance criteria under PM guidance.
  • Track features from discovery through design, engineering, and launch to ensure problems are clearly defined and solutions are delivered correctly.
  • Monitor product data and user feedback after launch and propose follow-up improvements.
  • Join user interviews and feedback sessions with Shopify merchants and ecommerce brands.
  • Track competitors and produce structured competitive analysis.
  • Convert user insights and market signals into actionable product recommendations.
  • Work closely with engineering, design, QA, operations, and customer success to support product delivery.
  • Proactively track project progress, flag issues early, and complete retrospectives after launch.

Requirements

  • Recent graduate from a US university with a BS or MS, or within 1–2 years of graduation.
  • Any major is welcome; Computer Science, Information Systems, Business Analytics, Engineering, Economics, or Design is preferred.
  • Internship experience in product management, product operations, business analysis, user research, software development, or a SaaS company is a plus.
  • Mandarin Chinese communication ability is required.
  • Strong interest in internet products, SaaS, or the tech industry and a desire to build a career in product management.
  • Sensitive to user experience and product details, with curiosity about problem root causes and improvements.
  • Fast learner who can absorb new business contexts, product logic, and technical concepts.
  • Structured thinker who can break down complex problems and form clear conclusions.
  • Comfortable grounding product decisions in data and user facts.
  • Strong written and verbal English communication and collaborative cross-functional communication skills.
  • Base location required in CA, NC, IL, TX, or NJ; relocation required if not currently in one of these states.

Benefits

  • Starting pay of $60k–$70k, depending on experience, with room to negotiate.
  • 401(k) retirement plan.
  • PTO.
  • Paid holidays.
  • Insurance coverage.

Interested in this position?

Apply directly on the company website

Apply Now

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