Mid-Market Account Executive, Americas

3 weeks, 2 days ago
Full-time
Junior
Sales and Business Development
Customer.io

Customer.io

Customer.io is a versatile marketing automation tool that personalizes customer communications through email, push notifications, and text messages, enabling targeted messaging and enhanced customer engagement.

Professional Services
11-50
Founded 2012
$3M raised

Description

  • Build and manage a sales pipeline using self-sourced leads and SDR-supported leads.
  • Own the full sales cycle from prospecting and discovery through demo and close.
  • Conduct discovery calls to understand customer challenges and goals.
  • Position Customer.io solutions to match prospect needs and drive acquisition.
  • Work closely with SDRs to improve lead quality and with Customer Success and Technical Support on post-sale handoff.
  • Track and report on individual sales metrics, pipeline status, and progress toward targets.
  • Engage in high-volume prospecting through cold and warm outreach.
  • Manage mid-market deals, typically under $50,000 ACV, with shorter sales cycles.
  • Nurture relationships with mid-sized clients and uncover business needs.

Requirements

  • 2+ years of experience in full-cycle B2B SaaS or MarTech sales with mid-market accounts.
  • Must be located in the UK, Ireland, Canada, or the USA to be considered.
  • Proven success in new customer acquisition and closing deals in B2B SaaS, preferably MarTech.
  • Familiarity with MEDDPICC or a similar consultative sales framework.
  • Excellent written and verbal communication skills with a professional, engaging presence.
  • Strong problem-solving ability to identify business needs and position relevant solutions.
  • Experience working with inbound and self-sourced opportunities.
  • Comfort managing deals with lower ACV and shorter sales cycles.
  • Background in high-volume prospecting, cold outreach, and warm outreach.
  • Ability to complete background checks and employment verification as part of the hiring process.

Benefits

  • $95,000 base salary plus $95,000 variable compensation for $190,000 OTE USD (or local currency equivalent), subject to market adjustment.
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
  • 16 weeks of paid parental leave.
  • Unlimited PTO.
  • Remote work stipend.
  • Wellness stipend.
  • Professional development budget.

Interested in this position?

Apply directly on the company website

Apply Now

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