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Head of People Operations (Canada)

2 hours, 48 minutes ago
Canada
Full-time
Lead
People Operations
HR and Recruiting
LLM
Apply Now
CSC Generation

CSC Generation

CSC Generation is an AI native retail holding entity that revitalizes iconic brands through the use of data, automation, and its Genesis platform to shape the future of commerce in the age of artificial general intelligence.

Internet Software & Services
251-1K
Founded 2016
View All Jobs 8

Description

  • Design and build an AI-native HR function that continuously improves workforce planning, performance management, and talent development.
  • Architect intelligent talent infrastructure, including AI-driven skills mapping, internal mobility systems, and dynamic compensation modeling.
  • Deploy AI and automation across the employee lifecycle, including onboarding, performance management, and organizational design.
  • Identify high-leverage opportunities where AI can improve decision quality, organizational speed, and workforce effectiveness.
  • Lead and develop the People Operations team while fostering experimentation, ownership, and operational excellence.
  • Partner closely with the Chief Administrative Officer and senior leaders on people strategy and organizational priorities.
  • Translate AI capabilities into measurable business outcomes across the portfolio of brands.

Requirements

  • 5+ years building or leading HR systems in high-growth or technology organizations.
  • Demonstrated experience using AI to redesign people processes such as recruiting, workforce analytics, knowledge management, or operational workflows.
  • Technical fluency with modern AI and automation tools, including building or orchestrating LLM-powered workflows.
  • Experience integrating systems across an enterprise technology stack.
  • Systems thinking and a builder mindset with the ability to design for scale and turn ambiguous problems into working solutions.
  • STEM degree or equivalent practical experience in a technically rigorous environment.
  • Experience leading people operations or HR teams at the VP level or equivalent (up to VP level role).
  • Location preference for Toronto, with the role being remote in Canada.

Benefits

  • Comprehensive benefits package.
  • Paid time off.
  • RRSP match.
  • Group benefits.
  • Employee discounts across portfolio brands.
  • Direct access to executive leadership and the opportunity to shape people strategy at the portfolio level.
  • Accelerated career growth with increased responsibility and leadership opportunities across the brand portfolio.

Interested in this position?

Apply directly on the company website

Apply Now

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