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Director of AI Analytics

1 month, 3 weeks ago
United States
Full-time
Lead
Data Scientist
Data Science and Analytics
E-commerce Email Marketing JSON SQL
Apply Now
CSC Generation

CSC Generation

CSC Generation is an AI native retail holding entity that revitalizes iconic brands through the use of data, automation, and its Genesis platform to shape the future of commerce in the age of artificial general intelligence.

Internet Software & Services
251-1K
Founded 2016
View All Jobs 25

Description

  • Serve as the primary analytics leader across eCommerce, Marketing, Finance, Retail, Merchandising, Inventory Planning, and Operations.
  • Own analytics problem definition by identifying the business questions that matter and the decisions insights should inform.
  • Move analysis beyond reporting to explain why and how outcomes happen and what actions the business should take next.
  • Proactively identify risks, opportunities, inefficiencies, and performance drivers from company data.
  • Influence senior leaders with clear implications, recommendations, and decision-focused narratives.
  • Own the integrity, governance, and usability of core commerce, customer, and operational datasets across platforms.
  • Define, document, and continuously improve company-wide KPI frameworks with Finance and functional leaders.
  • Resolve cross-functional metric misalignment to establish a single trusted view of performance.
  • Design and scale AI-assisted analytics workflows for recurring decisions such as growth, margin, inventory productivity, and forecasting.
  • Own web and digital analytics strategy in Heap, including funnel analysis, customer journey analysis, and conversion optimization.
  • Ensure tracking integrity, event schema accuracy, and data instrumentation in partnership with Product Engineering.
  • Translate behavioral data into commercial implications for merchandising, marketing, inventory, and operations.
  • Reconcile demand, margin, inventory, and operational perspectives into cohesive performance narratives.
  • Establish analytical standards and scalable reporting and automation frameworks to reduce reactive ad hoc work.
  • Hire, mentor, and develop junior analytics talent once foundational systems are in place.

Requirements

  • 8+ years of experience in Analytics, Strategy, or Data Leadership roles.
  • Demonstrated experience leading analytics across multiple business functions.
  • Strong experience in commerce-driven businesses such as retail, eCommerce, CPG, or marketplaces.
  • Advanced SQL skills and strong analytical modeling capabilities.
  • Demonstrated experience designing and governing AI-enabled analytics workflows.
  • Ability to pressure-test AI-generated insights against data, customer behavior, and commercial logic.
  • Hands-on expertise with Heap or a similar event-based web analytics platform.
  • Comfort working with structured data formats such as JSON, event schemas, and data instrumentation.
  • Experience defining KPI frameworks and resolving cross-functional metric misalignment.
  • Proven ability to translate complex data into clear, compelling stories for executive decision-making.
  • Track record of proactive insight generation rather than reactive reporting.
  • Ability to work standard Eastern Time business hours.
  • Experience with all traffic acquisition channels and their downstream impact on site behavior, with forecasting capability, is a strong plus.
  • Preference for candidates who reside near Sur La Table hubs in Northwest Indiana, Austin, Texas, or Toronto, Ontario.
  • For US-based candidates, residence in one of the following states is required: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, or WY.

Benefits

  • Competitive compensation.
  • Opportunity to grow in a role that is challenged, stretched, and supported.
  • Remote role for US-based candidates.
  • Preference for candidates near company hubs in Northwest Indiana, Austin, Texas, and Toronto, Ontario.
  • Reasonable accommodations available for qualified individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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