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Senior Product Manager, AI Transformation

2 hours, 11 minutes ago
Australia
Full-time
Senior
Product Manager
Product Management
Generative AI GPT LLM Machine Learning NLP SQL
Apply Now
Crypto.com

Crypto.com

Crypto.com is a top cryptocurrency platform with 80M+ users, offering secure trading of Bitcoin, Ethereum, NFTs, and 250+ altcoins. Services include easy purchases, price alerts, portfolio growth, and on-chain staking.

Capital Markets
1K-5K
Founded 2016
View All Jobs 7

Description

  • Ship AI-powered features to production, including conversational AI, intelligent onboarding, smart trading assistants, and automated compliance workflows.
  • Lead cross-functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end to end.
  • Evaluate and integrate LLM and GenAI capabilities into product experiences while balancing innovation speed with safety and compliance.
  • Build an internal AI enablement playbook and drive adoption of AI tools across product, engineering, and operations teams.
  • Define success metrics for AI features and run rigorous A/B tests to measure impact.
  • Manage vendor relationships for AI/ML infrastructure, annotation, and model providers.
  • Report to senior leadership on AI transformation progress, ROI, and strategic direction.
  • Translate ambiguous AI opportunities into concrete product specs, build-vs-buy decisions, and phased rollout plans.
  • Collaborate closely with engineers, designers, analysts, marketers, and other cross-functional stakeholders to launch products and features.

Requirements

  • 10+ years of product management experience, including 3+ years leading AI/ML product initiatives in production.
  • Proven track record of shipping AI products at scale, such as chatbots, recommendation systems, NLP features, intelligent automation, or AI agents.
  • Deep understanding of LLMs, prompt engineering, RAG architectures, fine-tuning, and evaluation frameworks.
  • Experience with conversational AI platforms such as Dialogflow, Rasa, or custom LLM-based agents.
  • Strong data intuition with experience using SQL, analytics dashboards, and experiment design.
  • Ability to influence and align senior stakeholders, including C-suite, engineering leads, and compliance teams.
  • Experience in fintech, crypto, or high-compliance environments is a strong plus.
  • Bachelor’s degree in CS, Engineering, or a related field.
  • Advanced degree in AI/ML is a plus but not required.
  • Ability to hold technical discussions with ML engineers and make informed product decisions.

Benefits

  • Competitive salary.
  • Medical insurance package with extended coverage to dependents.
  • Attractive annual leave entitlement, including birthday and work anniversary leave.
  • Flexible work hours.
  • Hybrid or remote work setup.
  • Internal mobility program with diverse career alternatives.
  • Crypto.com Visa card provided upon joining.

Interested in this position?

Apply directly on the company website

Apply Now

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