German Customer Service - Braga, Aveiro - LIS9

1 month ago
Full-time
Entry Level
Customer and Technical Support
Cross Border Talents

Cross Border Talents

Cross Border Talents (cbtalents.com) is a leading international recruitment agency with 10 years of experience in connecting hard-to-find candidates and jobs worldwide. With a focus on engineering, ICT, and multilingual placements, we have integrated o...

Professional Services
251-1K
Founded 2013

Description

  • Assist clients via inbound calls, chat, or email during the after-sales process.
  • Answer inquiries related to reservations and customer requests.
  • Resolve product or service problems by clarifying customer complaints.
  • Provide accurate, valid, and complete information to customers.
  • Use the appropriate methods and tools to support customer inquiries and issue resolution.
  • Maintain excellent service standards and high customer satisfaction.

Benefits

  • Competitive salary.
  • Performance bonus and language bonus.
  • Meal vouchers.
  • Private health insurance after 6 months of contract signature, in addition to the standard insurance.
  • Airport pick-up and administrative assistance with registration in Portugal.
  • Reimbursement of flight expenses.

Interested in this position?

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