French Customer Support Agent - Braga, Aveiro - LIS9

1 month ago
Full-time
Entry Level
Customer and Technical Support
Cross Border Talents

Cross Border Talents

Cross Border Talents (cbtalents.com) is a leading international recruitment agency with 10 years of experience in connecting hard-to-find candidates and jobs worldwide. With a focus on engineering, ICT, and multilingual placements, we have integrated o...

Professional Services
251-1K
Founded 2013

Description

  • Assist customers via inbound calls, chat, or email during the after-sales process.
  • Answer inquiries related to reservations and customer requests.
  • Resolve product or service issues by clarifying and addressing customer complaints.
  • Provide accurate, complete information to customers using the appropriate methods and tools.
  • Maintain high customer satisfaction and service standards in day-to-day support interactions.

Requirements

  • Native fluency in French.
  • Good English proficiency at B2 level.
  • Typing speed of 20 words per minute.
  • Availability to work rotating shifts.
  • Good computer skills.
  • Previous experience or contact with clients.
  • Excellent communication skills.
  • Strong listening and empathy skills.
  • Good time management skills.
  • Team spirit and flexibility.

Benefits

  • Competitive salary.
  • Performance bonus and language bonus.
  • Meal vouchers.
  • Private health insurance after 6 months of contract signature, in addition to standard insurance.
  • Airport pick-up and administrative assistance with registration in Portugal.
  • Reimbursement of flight expenses.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Product Support Specialist

Figma 1K-5K Internet Software & Services

Figma is hiring a full-time Product Support representative to manage customer cases, resolve complex issues, and improve support processes for customers across the U.S. from a hub or remotely.

Figma Sketch
3 hours, 20 minutes ago

Support Agent I

Renaissance 1K-5K Internet Software & Services

Renaissance is hiring a Support Agent I to join its Customer Support team and help ensure customers get effective, timely support for its pre-K–12 education technology products.

JIRA Power BI Salesforce SQL
3 hours, 20 minutes ago

Customer Service Representative (Remote)

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is hiring a remote Customer Support Specialist in Virginia to manage customer orders, resolve issues, and coordinate with internal teams and process servers.

Confluence
3 hours, 35 minutes ago

Court Support Specialist

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is hiring a remote Court Support Specialist in Louisiana to help move court filings and related documents through the court system and back into internal systems on time.

3 hours, 35 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers