Dutch Customer Support Agent - Turkey based (FULL REMOTE)

1 month ago
Full-time
Entry Level
Customer and Technical Support
Cross Border Talents

Cross Border Talents

Cross Border Talents (cbtalents.com) is a leading international recruitment agency with 10 years of experience in connecting hard-to-find candidates and jobs worldwide. With a focus on engineering, ICT, and multilingual placements, we have integrated o...

Professional Services
251-1K
Founded 2013

Description

  • Answer inbound calls and respond to customer inquiries.
  • Provide support and direction to customers and resolve service issues in a timely and empathetic manner.
  • Maintain accurate records of customer inquiries, questions, and feedback in the customer service database.
  • Troubleshoot customer issues using open questions, support documents, and system training.
  • Offer recommendations and answers to common problems and frequently asked questions.

Requirements

  • Fluency in Dutch at C1/C2 level or native level.
  • Good knowledge of English at B2 level.
  • Availability to work rotating shifts.
  • Good computer skills.
  • Previous experience or contact with clients.
  • Excellent communication skills.
  • Good listening and empathy skills.
  • Good time management skills.
  • Team spirit and flexibility.

Benefits

  • Competitive salary.
  • Meal vouchers.

Interested in this position?

Apply directly on the company website

Apply Now

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