Dutch Customer Support Agent - Turkey based (FULL REMOTE)

1 hour, 29 minutes ago
Full-time
Entry Level
Customer and Technical Support
Cross Border Talents

Cross Border Talents

Cross Border Talents (cbtalents.com) is a leading international recruitment agency with 10 years of experience in connecting hard-to-find candidates and jobs worldwide. With a focus on engineering, ICT, and multilingual placements, we have integrated o...

Professional Services
251-1K
Founded 2013

Description

  • Answer inbound calls and respond to customer inquiries.
  • Provide support and direction to customers and resolve service issues in a timely and empathetic manner.
  • Maintain accurate records of customer inquiries, questions, and feedback in the customer service database.
  • Troubleshoot customer issues using open questions, support documents, and system training.
  • Offer recommendations and answers to common problems and frequently asked questions.

Requirements

  • Fluency in Dutch at C1/C2 level or native level.
  • Good knowledge of English at B2 level.
  • Availability to work rotating shifts.
  • Good computer skills.
  • Previous experience or contact with clients.
  • Excellent communication skills.
  • Good listening and empathy skills.
  • Good time management skills.
  • Team spirit and flexibility.

Benefits

  • Competitive salary.
  • Meal vouchers.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Service Delivery Advocate

Carvana 10K-50K Automotive

Carvana is hiring Customer Advocates to deliver vehicles, complete customer paperwork, and support the car-buying experience through in-field customer service and vehicle transport operations.

1 hour, 29 minutes ago

Member Support Specialist, Escalations & Accommodations

Foodsmart 51-250 Health Care Providers & Services

Foodsmart is hiring a Remote Member Support Specialist to serve as the final point of contact for complex member escalations, grievances, and accommodation requests in its nutrition-focused healthcare platform.

1 hour, 45 minutes ago

Junior Speсialist of Video Streaming

GR8 Tech 251-1K IT Services

GR8 Tech is hiring a Sports Content Operations Specialist to help maintain live video and pitch animation coverage across its B2B iGaming platform and keep event data accurate in real time.

2 hours, 44 minutes ago

Tier 1 - Support Agent

PadSplit 51-250 Family Services

PadSplit is hiring a remote Tier 1 Support Agent in the Philippines to provide first-line customer support for its members and help resolve issues tied to the company’s co-living housing platform.

2 hours, 53 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers