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Learning Operations & Certification Manager

1 hour, 17 minutes ago
India
Full-time
Senior
Operations Manager
Operations
Apply Now
Cprime

Cprime

Cprime specializes in providing enterprise IT and Agile solutions, focusing on agile transformations and project delivery for Fortune 100 companies to enhance their operational efficiency and competitive advantage.

Internet Software & Services
251-1K
Founded 2003
View All Jobs 3

Description

  • Serve as the primary point of contact for external certification and accreditation bodies.
  • Manage relationships with certification providers and maintain compliance with program requirements.
  • Coordinate certification renewals, agreements, contracts, and partnership documentation.
  • Administer end-to-end certification processes, including learner registration, eligibility validation, tracking, and certificate issuance.
  • Maintain accurate learner records, certification data, and operational documentation.
  • Monitor certification progress and resolve operational issues promptly.
  • Track curriculum updates, certification framework changes, and learning content releases from certification partners.
  • Maintain version control and governance of courseware across learning platforms and repositories.
  • Collaborate with instructors and delivery teams to ensure certification program readiness.
  • Partner with internal teams and external stakeholders to support smooth certification workflows and learner experiences.
  • Maintain dashboards, reports, SOPs, and process documentation, and identify opportunities for process improvement.

Requirements

  • Bachelor's degree in Business Administration, Education, Human Resources, Learning & Development, or a related field.
  • 5–7 years of experience in Learning Operations, Training Operations, Certification Administration, Program Management, or related functions.
  • Experience managing operational workflows, documentation, compliance, and stakeholder coordination.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • Proficiency with Microsoft Office Suite and reporting tools.
  • Experience working with certification bodies, accreditation organizations, or professional certification programs (preferred).
  • Experience with Learning Management Systems (LMS) and learning technologies (preferred).
  • Exposure to global learning operations and international stakeholder management (preferred).

Benefits

  • US shift timings with regular collaboration across global teams and stakeholders.
  • Opportunity to work on learning operations and certification programs in a global environment.
  • Equal opportunity employer committed to diversity and inclusion.
  • Commitment to social justice action and support for historically marginalized communities.

Interested in this position?

Apply directly on the company website

Apply Now

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