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Senior Account Manager

4 days, 1 hour ago
United States
Full-time
Lead
Account Manager
Customer and Technical Support
Apply Now
Coveo

Coveo

Coveo uses AI to personalize millions of digital experiences for every single one of your customers, dealers, partners and employees.

Internet Software & Services
251-1K
Founded 2005
View All Jobs 24

Description

  • Own and grow a portfolio of enterprise strategic accounts as the primary point of contact and trusted advisor.
  • Build and expand executive-level relationships with C-suite, CIO, senior IT, and digital leaders.
  • Develop and execute strategic account plans aligned to customer business objectives.
  • Drive expansion, retention, and incremental revenue within named enterprise accounts.
  • Lead complex global negotiations and navigate procurement processes to close high-value opportunities.
  • Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support.
  • Consistently meet or exceed quarterly revenue targets.
  • Maintain high customer satisfaction and long-term retention.

Requirements

  • 10+ years of experience exceeding quota in enterprise software or SaaS, with a focus on expanding existing accounts.
  • Proven experience selling AI, big data, or cloud solutions to global enterprises.
  • Strong executive presence and experience engaging C-suite and senior technology leaders.
  • Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts.
  • Experience managing highly complex, global strategic accounts (preferred).
  • Strong business acumen with the ability to align technical solutions to measurable business outcomes (preferred).
  • Ability to influence cross-functional stakeholders internally and externally (preferred).
  • Experience in high-growth, fast-paced environments with a collaborative mindset (preferred).
  • Passion and transferable skills are valued; candidates do not need to meet every qualification.

Benefits

  • Remote work environment (#li-remote).
  • Commitment to accessible employment practices and accommodation for disabilities during the recruitment process.
  • Inclusive hiring approach that encourages qualified candidates to apply regardless of age, gender, disability, gaps in CV, or national or ethnic background.

Interested in this position?

Apply directly on the company website

Apply Now

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