Senior Market Operations Program Manager

2 weeks, 4 days ago
Full-time
Senior
Project and Program Management
Counterpart Health

Counterpart Health

In 2018, Clover Health set out to do something unprecedented, build a clinically intuitive, AI-enabled solution that fits within physician's workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality with thousands of practitioners using Counterpart Assistant during the patient visit to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value based care and technology experts, Counterpart Health is driving value based care at the speed of software.

hospital & health care
51-200
Founded 2024

Description

  • Own the end-to-end operating model, timelines, milestones, dependencies, and outcomes for provider engagement and growth programs.
  • Lead cross-functional teams and drive progress through influence, data, and deadlines.
  • Track program status and performance using multiple data sources and provide concise updates to senior leadership.
  • Recommend priorities, tradeoffs, and mitigations to help leadership make decisions.
  • Identify risks and blockers early and escalate issues to the right owners.
  • Coordinate with market operations, growth, provider engagement, analytics, and commercial teams to align strategy and execution.
  • Design operating models, standards, and playbooks that help programs scale.
  • Support external outreach and follow-up with practices, providers, and practice staff when needed.

Requirements

  • 5+ years of program management, operations, or client-facing experience.
  • Experience building and monitoring physician network programs and/or clinical operations.
  • Healthcare or value-based care experience is required.
  • Experience working fluently with data and program metrics from tools such as CRMs.
  • Strong judgment on when to escalate issues upward.
  • Comfortable communicating directly with external stakeholders, including providers and practice staff.
  • Exceptionally organized and able to manage many moving parts without losing detail.
  • PMP certification is preferred.
  • An MBA is preferred.
  • Comfortable working in a fast-moving, early-stage environment where priorities shift quickly.

Benefits

  • Competitive base salary of $107,000 to $140,000 USD.
  • Equity opportunities, including an Employee Stock Purchase Plan (ESPP).
  • Performance-based bonus program and 401(k) matching.
  • Comprehensive medical, dental, and vision coverage.
  • Remote-first culture with flexible collaboration from any location.
  • Generous flexible time-off policy, plus No-Meeting Fridays and monthly company holidays.
  • Access to mental health resources.
  • Learning programs, mentorship, and professional development funding.
  • Paid parental leave for all new parents.
  • Reimbursement for office setup expenses and a monthly cell phone and internet stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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