Corvias

Corvias, established in 1998, is a trusted public-private partner specializing in providing creative, sustainable, and long-term solutions for state and local governments, the military, and higher education institutions. With a focus on infrastructure ...

Construction & Engineering

Industrials

251-1K (720)

Founded 1998

15 open positions

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Leasing Consultant

2 weeks ago

United States

Full-time

Junior

Sales Representative

Customer and Technical Support

Apply Now

Corvias

Construction & Engineering

251-1K

Founded 1998

View All Jobs 15

Description

Handle high-volume inbound and outbound prospect calls from a home-based call center in a prompt and professional manner.
Assess prospect needs, provide accurate information, and advance leads through follow-up until a tour is scheduled and a home is secured.
Explain the benefits of living in Corvias communities and promote available services to support lease generation.
Maintain knowledge of lease terms, community policies, market-ready inventory, promotions, leasing incentives, local market conditions, and competitor communities.
Guide prospective residents through virtual leasing communication and process applications, lease agreements, and occupancy documents.
Collect prorated rent payments, security deposits, and application fees as part of the leasing process.
Audit the applicant waitlist, manage home assignments, and help minimize vacancy loss by aligning ready dates and move-in dates.
Resolve prospect concerns by researching issues and recommending appropriate next steps.
Use leasing software and CRM tools to track communications, maintain data accuracy, and validate information.
Coordinate background and credit checks with external vendors and ensure all phases of the leasing application process are completed.
Support occupancy goals, performance metrics, call quality standards, fair housing compliance, and standard operating procedures.
Build collaborative relationships with on-site leasing staff and prospective residents and support a smooth handoff to move-in inspection.

Requirements

2+ years of prior work experience in sales, marketing, leasing, hospitality, or customer service.
Active listening skills and the ability to identify what is driving or hindering a prospect’s progress toward lease closing.
Excellent oral and written communication skills for phone, email, and text communication.
Ability to work independently, manage time well, and achieve results with little oversight.
Must be self-motivated, detail-oriented, and comfortable working in a remote team environment focused on collaboration and accountability.
Strong interpersonal skills with the ability to engage prospective residents from diverse backgrounds.
Ability to adapt to changing situations and customer needs in a fast-paced environment.
Proactive problem-solving and decision-making skills, with willingness to seek guidance when needed.
Ability to manage multiple competing priorities while maintaining attention to detail.
Computer proficiency, including word processing, spreadsheet, database software, and CRM tools.
Must live within a reasonable driving distance of one of the listed military bases in AL, KS, LA, MD, NC, or OK.
Preferred/beneficial: prior experience with customer relationship management tools and leasing process workflows.

Benefits

Hourly rate of $20.00 to $24.00 depending on experience, skills, qualifications, and work location.
Choice of two medical, dental, and vision plans.
401(k) with immediate 100% vesting and up to a 4% company match.
Generous paid time off that increases throughout your career, plus 12 paid holidays.
Paid time off to volunteer.
100% paid life and AD&D insurance, plus company-paid short-term and long-term disability coverage.
Parental leave, military leave, and flexible spending accounts for health and dependent care.
Complimentary Employee Assistance Program and tuition reimbursement for growth and development.

Interested in this position?

Apply directly on the company website

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