Operations Analyst

1 month, 2 weeks ago
Full-time
Junior
Data Science and Analytics
Correlation One

Correlation One

Correlation One is a talent strategy and solutions company that provides training solutions for digitally empowered workforces. They help employers evaluate and hire top Data Scientists, and assist Data Scientists in building portfolios, assessing skil...

Professional Services
251-1K
Founded 2015

Description

  • Assist with preparing and launching training programs, including application management, instructional staff hiring, cross-functional collaboration, and client communication.
  • Collaborate with Product, Operations, Business Operations, and Curriculum teams to run program operations.
  • Support live class operations and help ensure learners, instructors, and teaching assistants have a positive program experience.
  • Troubleshoot learner needs and respond to inquiries in a timely, professional manner.
  • Analyze program and product data to uncover actionable insights across channels, geographies, and client segments.
  • Complete ad hoc projects related to data science and data analytics training programs.
  • Assist Program Managers with the admissions process, including application setup, launch, applicant pipeline monitoring, reporting, and applicant support.
  • Collaborate internally to test new products and build growth strategies.
  • Manage live class operations on Saturdays and coordinate compensatory time off as needed.

Requirements

  • 2+ years of full-time professional experience, ideally in an operations or analytics role.
  • Minimum 4-year college degree or equivalent experience.
  • Bilingual English/Spanish proficiency required, with strong written and spoken communication in both languages.
  • Experience managing cross-functional, high-impact projects with multiple stakeholders.
  • Exceptional written and verbal communication skills with large audiences and varying levels of English proficiency.
  • Strong work ethic and ability to work well under pressure with minimal supervision.
  • Proactive mindset, high attention to detail, and ability to learn quickly.
  • Strong customer service ethic with experience supporting individuals and clients.
  • Familiarity with Google Suite and Microsoft Office Suite, especially PowerPoint and Excel.
  • Familiarity with Slack and Zoom strongly preferred.
  • Ability to work remote from Latin America in the EST time zone.
  • Availability to work Monday through Friday, 9 AM to 6 PM ET, with occasional Saturday work.

Benefits

  • Remote-first work environment with flexibility.
  • Compensatory time off for Saturday work.
  • Insurance or subsidies based on country.
  • Unlimited time off with a minimum time-off recommendation.
  • Company-paid holidays.
  • Official company-wide holiday for the last week of the calendar year.
  • Access to free data skills training through company programs.

Interested in this position?

Apply directly on the company website

Apply Now

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