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Case Management Assistant - Bilingual (Spanish/English)

3 weeks, 3 days ago
United States, Philippines
Full-time
Junior
Administrative Assistant
Customer and Technical Support
Apply Now
Core VA Solutions

Core VA Solutions

Core VA Solutions specializes in providing tailored healthcare virtual assistant services, focusing on delivering high-quality nursing support that enhances staffing efficiency and operational success in the healthcare industry.

Health Care Providers & Services
View All Jobs 5

Description

  • Organize and maintain case files, records, service plans, and related documentation.
  • Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups.
  • Serve as a liaison between clients, families, service providers, and community organizations.
  • Assist in developing, monitoring, and updating individualized service plans.
  • Track deadlines, renewals, and case progress to keep the team informed.
  • Monitor compliance with state and agency documentation and service delivery requirements.
  • Collaborate with healthcare providers, therapists, and service coordinators to support person-centered care.
  • Prepare and submit reports on client progress, service utilization, and outcomes.
  • Support case managers in resolving care-related concerns and access barriers.
  • Provide interpretation and translation support for Spanish-speaking clients and families.

Requirements

  • 2 years of experience as a Case Management Assistant or in a similar administrative role.
  • Experience with scheduling, documentation, reporting, and coordination tasks in healthcare or social services.
  • Bilingual Spanish and English required, both written and verbal.
  • Experience working with US-based clients required.
  • Strong organizational skills with meticulous attention to detail.
  • Proficiency in case management software, Microsoft Office, or similar tools.
  • Excellent interpersonal and communication skills with a client-first mindset.
  • Ability to maintain strict confidentiality and handle sensitive information professionally.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience in a health or human services setting is strongly preferred.

Benefits

  • Starting rate of $7/hour, based on experience and qualifications.
  • 100% remote / work-from-home setup.
  • Paid time off (PTO).
  • US public holidays observed.
  • Training and support to help you build confidence and work independently.
  • Collaborative, respectful work environment with trust, autonomy, and open communication.
  • Long-term opportunity with a stable and growing agency.

Interested in this position?

Apply directly on the company website

Apply Now

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