Senior Data Analyst, Growth Analytics (CRM)

4 months, 2 weeks ago
Full-time
Senior
Data Science and Analytics
CookUnity

CookUnity

CookUnity is a prepared meal delivery service by award-winning chefs, offering flexible meal plans nationwide. With hundreds of gourmet options, customers can choose meals based on their preferences and dietary needs, enjoying restaurant-quality dishes...

Hotels, Restaurants & Leisure
251-1K
Founded 2015
$1M raised

Description

  • Own the CRM analytics strategy to deepen customer relationships, improve retention, and drive lifetime value.
  • Define and implement measurement frameworks for CRM campaigns, personalization initiatives, and lifecycle journeys.
  • Partner with Marketing, Product, and Data Engineering to design and analyze experiments such as A/B tests, holdouts, and campaign lift studies.
  • Apply statistical techniques, including power analysis and statistical tests, to evaluate CRM initiatives and improve engagement while reducing churn.
  • Build reporting and analysis to identify customer behaviors and signals that drive repeat orders, upgrades, and long-term loyalty.
  • Develop and maintain automated dashboards to track CRM performance across activation, retention, reactivation, and campaign impact.
  • Ensure CRM decision-making is tied to revenue and retention through data-driven analysis.
  • Present insights and recommendations to executive leadership using clear storytelling and high-quality visualizations.

Requirements

  • 5+ years of experience in analytics, with a strong focus on CRM, lifecycle, or growth analytics.
  • Advanced proficiency with SQL and the ability to pull, transform, and validate large datasets independently.
  • Proven experience applying measurement and experimentation methods, including statistical testing, to evaluate CRM initiatives.
  • Experience with business intelligence platforms such as Tableau, Looker, or equivalent tools.
  • Strong communication and storytelling skills with the ability to turn complex data into actionable strategies for Marketing and Product leaders.
  • Excellent written and spoken English.
  • Ability to thrive in a fast-paced startup environment and work through ambiguous problems with cross-functional partners.
  • Experience with CRM or campaign management platforms (preferred).
  • Familiarity with web and app analytics tools such as Amplitude, Mixpanel, or Google Analytics (preferred).
  • Understanding of ETL, data warehousing, and modeling concepts, with dbt and Snowflake experience preferred.

Benefits

  • Get paid in USD.
  • Remote work flexibility.
  • 15 days of vacation starting from the hire date.
  • 16 fully paid Argentinean holidays.
  • Monthly healthcare stipend to use with a preferred healthcare provider.
  • 4-week paid sabbatical after 5 years with CookUnity.
  • Paid family leave.
  • Compassionate leave of 3–5 days when needed.
  • Access to a customizable benefits platform, including learning opportunities, wellness memberships, delivery apps, and more.
  • Personalized English coaching.

Interested in this position?

Apply directly on the company website

Apply Now

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