Program Operations Manager

6 days, 16 hours ago
Full-time
Mid Level
Project and Program Management
Convergent Research

Convergent Research

Convergent Research enables fundamental research at scale, pursuing technically ambitious projects with a full-time team. It produces high-impact public goods for science and technology through finite-duration efforts.

Professional Services
11-50

Description

  • Build and continuously improve the workflows, systems, documentation, and operating rhythms that support Convergent’s programs.
  • Own end-to-end applicant and selection operations across multiple residency and founder programs.
  • Coordinate application intake, review stages, reviewer assignments, applicant communications, feedback capture, and historical recordkeeping.
  • Define practical metrics and build operational dashboards for applicant pipelines, program delivery, project status, and organizational capacity.
  • Manage complex cross-functional projects by setting plans, owners, dependencies, deadlines, accountability, and follow-through.
  • Map current processes, identify bottlenecks, and redesign workflows to reduce friction, duplication, and manual work.
  • Create playbooks, SOPs, templates, and decision records to make institutional knowledge visible and repeatable.
  • Support additional internal initiatives and troubleshooting as organizational needs evolve.

Requirements

  • Approximately 4–8 years of experience in startup operations, project management, business operations, sales enablement, program operations, or a related role.
  • Experience in a startup or entrepreneurial organization.
  • Experience managing multiple concurrent, cross-functional projects with competing priorities.
  • Experience building or significantly improving operational processes, not just following established procedures.
  • Experience working in a fully remote or highly distributed organization with strong documentation and asynchronous communication habits.
  • Proficiency with operational tools such as Notion, Asana, Coda, Smartsheet, Monday.com, Zapier, or similar platforms.
  • Experience with workflow automation, integrations, CRM or applicant-tracking systems, or database design is helpful but not required.
  • A PMP certification is not required.
  • Interest in science and technology and enthusiasm for helping ambitious research organizations succeed.

Benefits

  • Competitive salary of $111,000–$159,000, with location-based adjustments.
  • Up to a 6% 401(k) match.
  • Top-tier medical, dental, and vision insurance, with most options fully covered for employees and dependents.
  • Company-paid life insurance, AD&D, short-term disability, and long-term disability insurance, plus voluntary supplemental options.
  • 19 holidays, including a full week off at the end of the year.
  • 3 weeks of PTO with tenure increases, plus separate sick leave and parental leave.
  • Generous fertility benefits and childcare reimbursement.
  • Education and professional development benefits, wellness allowance, and quarterly offsite team retreats.

Interested in this position?

Apply directly on the company website

Apply Now

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