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Training consultant

3 weeks, 3 days ago
United States
Full-time
Mid Level
Training Specialist
Customer and Technical Support
Apply Now
Contentsquare

Contentsquare

Contentsquare is a digital analytics and user experience company that develops a SaaS platform to analyze online customer interactions and improve applications and websites.

IT Services
251-1K
Founded 2012
$1412M raised
View All Jobs 11

Description

  • Deliver engaging instructor-led training sessions in live virtual, in-person, recorded, and asynchronous formats for customers and partners.
  • Work closely with customers to understand their needs, data sets, and skill levels, and adapt training content accordingly.
  • Customize educational content for specific customer data sets and use cases.
  • Partner with internal teams and external stakeholders to deliver tailored training programs.
  • Develop and update training documentation and other enablement materials.
  • Deliver 1-to-many training through webinars alongside 1-to-1 customer engagements.
  • Build deep expertise across Contentsquare’s product suite and serve as a product specialist to customers.
  • Define and manage training consultancy scope agreements.
  • Support customer value realization through foundational and use-case-based training.

Requirements

  • 3-5 years of experience in training consultancy, ideally within a SaaS MarTech/AdTech company.
  • Strong presentation, communication, and instructional design skills.
  • Ability to quickly learn and train others on analytics technology.
  • Experience defining, developing, and adhering to training consultancy scope agreements.
  • Strong analytical and problem-solving skills.
  • Ability to thrive in a global, cross-functional, team-based environment.
  • Proactive, adaptable work ethic with strong follow-through and a positive attitude.
  • Training consulting experience in a SaaS company is preferred.

Benefits

  • $90,000 - $110,000 a year salary range.
  • Hybrid and remote work policies.
  • Generous paid time off policy.
  • Lifestyle allowance.
  • Stock options for all full-time employees.
  • Career development and mentorship opportunities.
  • Virtual onboarding, hackathons, and opportunities to connect with global colleagues.
  • Employee Resource Groups and social/philanthropic activities.

Interested in this position?

Apply directly on the company website

Apply Now

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