Constructor

Constructor

The only site search and product discovery built for ecommerce KPIs. Delivering superior experiences with AI, NLP, data and personalization.

Internet Software & Services

Description

  • Act as a technical partner to customers during onboarding and integration through calls and hands-on collaboration.
  • Build and maintain internal tools, dashboards, and systems that improve visibility into customer integrations and data quality.
  • Evolve event tracking to support reliable and scalable data collection for AI-driven features.
  • Improve documentation, training materials, and developer resources for customers and internal teams.
  • Support customers asynchronously by troubleshooting issues, reviewing implementations, and validating data quality.
  • Proactively monitor integration health to identify and address issues early.
  • Collaborate with integration-focused teams to identify recurring challenges and develop scalable solutions.
  • Partner with Product, Customer Success, and engineering teams to improve the customer integration experience.

Requirements

  • Minimum 2 years of professional and/or academic experience in software engineering.
  • Proficiency with React and Node-based technologies.
  • TypeScript experience is a plus.
  • Solid understanding of front-end fundamentals, including DOM parsing/manipulation and browser debugging.
  • Familiarity with building dashboards, monitoring systems, data visualization tools, or event instrumentation.
  • Experience with querying, managing, or analyzing data tools such as OpenSearch, ClickHouse, or SQL is a bonus.
  • Strong communication and interpersonal skills for customer-facing and cross-functional work.
  • Comfort troubleshooting complex issues, validating data quality, and turning feedback into scalable solutions.
  • Motivation for continuous learning and solving novel technical problems in dynamic environments.
  • Ability to support customers and team members across PST and GMT+1 time zones.

Benefits

  • Unlimited vacation time, with encouragement to take at least 3 weeks per year.
  • Fully remote work from anywhere.
  • Work-from-home stipend for home office setup.
  • Apple laptop provided for new employees.
  • Annual training and development budget.
  • Maternity and paternity leave for qualified employees.
  • Base salary of $80k–$120k USD, depending on experience and interview results.
  • Stock options in addition to base salary.

Interested in this position?

Apply directly on the company website

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