Software Consultant Specialist- Modernization

2 hours, 53 minutes ago
Senior
Project and Program Management
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Lead technical engagements with high-value partners to support migration from legacy systems to cloud-based platforms.
  • Assess partner technical readiness, business needs, and modernization opportunities.
  • Conduct migration readiness assessments and guide partners through the end-to-end migration lifecycle.
  • Facilitate migration sessions and provide hands-on technical support, troubleshooting, and remediation during transitions.
  • Identify, manage, and resolve technical and operational issues during migration to minimize disruption.
  • Communicate migration progress, risks, operational plans, and outcomes to leadership and stakeholders.
  • Capture partner feedback and collaborate with product and process teams to improve tooling, workflows, and best practices.
  • Deliver technical training, system configuration, and troubleshooting through webinars, onsite engagements, and remote sessions.
  • Develop and maintain solution documents, user guides, and project documentation for migration initiatives.
  • Validate defects, support custom engagements, and manage multiple concurrent migration projects while maintaining stakeholder communication.

Requirements

  • Bachelor’s degree in a related field or equivalent business experience.
  • 5+ years of relevant experience in technical consulting, solution architecture, or enterprise software implementation.
  • Ability to manage large projects and processes independently with limited supervision.
  • Recognized subject matter expert in the applicable work area.
  • Ability to adapt to new technologies and processes based on business and partner needs.
  • Strong strategic, analytical, and problem-solving skills.
  • Deep knowledge of ConnectWise products, particularly RMM, Automate, and SIEM.
  • Strong design documentation, presentation, and technical training skills.
  • Excellent communication and interpersonal skills with the ability to build strong partner relationships.
  • Preferred: Experience in technical roles within SaaS, automation, monitoring, or AI.

Benefits

  • Onsite, hybrid, or remote work options depending on location.
  • 0–10% travel may be required for partner engagements.
  • Equal Opportunity Employer with a diverse and inclusive workplace.
  • Reasonable accommodations available for qualified individuals with disabilities during the application and hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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