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Senior Manager, Strategic Product Adoption - U.S. Based Remote Opportuni

4 hours, 59 minutes ago
United States
Full-time
Senior
Product Marketing Manager
Product Management
Salesforce
Apply Now
Common App

Common App

Common App is a nonprofit organization that provides a streamlined platform for college applications, supporting students, families, and guidance counselors in navigating the college admission process while promoting access, equity, and integrity in ed...

Education Services
51-250
Founded 1975
View All Jobs

Description

  • Develop and execute strategies to grow adoption and usage of products and programs such as FYA, Transfer, Direct Admissions, and Data Analytics and Benchmarking tools.
  • Partner with the Member Services team to support member needs and achieve product adoption goals.
  • Serve as a spokesperson and subject matter expert through stakeholder webinars, presentations, and conferences.
  • Collaborate with product strategy and marketing teams to align offerings with member priorities.
  • Promote understanding and use of Common App products and services among enrollment consulting companies.
  • Build and maintain relationships with key internal and external stakeholders.
  • Lead teams through organizational change and foster innovation and continuous improvement.
  • Coach and mentor team members to build capacity and achieve service goals and performance metrics.
  • Analyze adoption and service performance, identify patterns, and recommend improvements.

Requirements

  • Bachelor’s degree or higher in Business, Education, Communications, or a related field, or equivalent education and experience.
  • 5–8 years of progressive experience in enrollment, admissions, communications, account management, or customer service.
  • 2–4 years of experience managing people.
  • Knowledge of the higher education admissions cycle and member institution needs.
  • Experience using Common App products, systems, tools, and resources.
  • Knowledge of account management and customer service best practices.
  • Exceptional written, verbal, presentation, and listening skills.
  • Strong organization, prioritization, analytical reasoning, judgment, and problem-solving abilities.
  • Experience building stakeholder relationships and working effectively in a matrixed organization.
  • Proficiency with Microsoft Office, Salesforce, Acuity Scheduling, and Google Suite; willingness to travel up to 30% and attend two annual Common App retreats; must reside in the United States.

Benefits

  • $115,000–$120,000 salary range with performance-based bonus.
  • Virtual-first work environment with PTO, holidays, sick leave, and a monthly mental health day.
  • Remote-work support including laptop choice, equipment, office setup stipend, and monthly remote-work and mobile stipends.
  • 403(b) plan with a 5% company contribution, additional 5% match, and three-year vesting schedule.
  • Medical, dental, vision, life, disability, and flexible spending benefits beginning on the date of hire.
  • Annual professional development funds and internal growth opportunities.
  • Employee assistance, travel assistance, family health services, and optional pet insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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