Product Operations Specialist

2 hours, 49 minutes ago
Full-time
Junior
Business Intelligence
Comfrt

Comfrt

Comfrt is a clothing company that specializes in versatile and comfortable hoodies designed to help with anxiety and stress. Their unique fabric and design cater to the individual needs of their customers, making them feel like part of the Comfrt family.

Textiles, Apparel & Luxury Goods
1-10

Description

  • Verify SKU mappings across ERP, e-commerce, warehouse, marketplace, and data warehouse systems.
  • Maintain mapping tables and resolve duplicate, retired, bundled, and variant SKUs.
  • Validate new product and variant setups before launch using established mapping standards.
  • Configure, document, test, and maintain product, pricing, and inventory data integrations.
  • Monitor sync jobs, integration logs, error queues, and data quality checks.
  • Investigate failed syncs and mismatched product, inventory, or order records, identifying root causes and escalating infrastructure issues when needed.
  • Maintain integration documentation, mapping logic, runbooks, and standard operating procedures.
  • Build reports on SKU data health, sync reliability, and open issues.
  • Communicate issue status and resolution timelines to Operations leadership and affected teams.
  • Recommend process improvements based on recurring issues and data trends.

Requirements

  • 2–4 years of experience in product operations, data operations, supply chain operations, or a similar product-data role.
  • Hands-on experience maintaining SKU or item master data in ERP or inventory systems such as NetSuite, SAP, Oracle, or Fulfil.
  • Practical experience with integration or ETL tools such as Celigo or Boomi, including field mapping and sync troubleshooting.
  • Strong Excel or Google Sheets skills, including lookups, pivot tables, and data cleanup.
  • Working knowledge of e-commerce platforms such as Shopify and product catalog structures.
  • Ability to read logs, trace data across connected systems, and identify root causes.
  • Clear written communication skills for SOPs, runbooks, and issue updates.
  • Strong attention to detail, organization, and ability to manage multiple open issues independently.
  • Familiarity with MDM concepts such as golden records, entity matching, and data governance preferred.
  • Experience with SQL, basic scripting, or a PIM tool preferred; bachelor’s degree in a related field or equivalent experience also preferred.

Benefits

  • Fully remote work environment with collaborative team support.
  • Generous paid time off.
  • Company-covered health insurance.
  • 5% 401(k) match.
  • Discounts on Comfrt products.
  • Supportive, purpose-driven workplace focused on comfort and mental wellness.

Interested in this position?

Apply directly on the company website

Apply Now

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