EDI & Reporting Coordinator

2 hours, 59 minutes ago
Part-time
Mid Level
Business Intelligence
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Manage and monitor purchase orders received through EDI.
  • Troubleshoot failed transactions, incorrect pricing, and other purchase-order issues.
  • Work with SPS Commerce to investigate and resolve EDI problems.
  • Set up EDI connections for new retail customers.
  • Ensure orders flow successfully between customer and internal systems.
  • Maintain accurate records of EDI activity and purchase orders.
  • Prepare and update customer coffee reports using spreadsheets and large datasets.
  • Identify opportunities to improve or automate reporting processes using Excel and AI tools.
  • Collaborate with operations, finance, customer support, and external service providers.
  • Own issues through resolution and communicate updates by email, phone, and Microsoft Teams.

Requirements

  • Previous experience working with EDI systems.
  • Experience processing and troubleshooting purchase orders.
  • Experience with SPS Commerce or a similar EDI provider.
  • Strong Excel skills and experience working with detailed reports and large datasets.
  • Strong attention to detail, accuracy, problem-solving, and troubleshooting abilities.
  • Ability to work independently, take ownership, and handle issues with urgency.
  • Strong written and spoken English communication skills.
  • Experience communicating with internal teams and external service providers.
  • Experience with Sage is highly desirable.
  • Familiarity with AI tools such as ChatGPT or Claude is preferred.

Interested in this position?

Apply directly on the company website

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