Sales Operations Manager

1 month, 1 week ago
Full-time
Senior
Sales and Business Development
Collibra

Collibra

Collibra helps organizations leverage trusted data through Data Intelligence solutions like AI Governance, Data Catalog, and Data Quality, enabling faster workflows and better results globally.

IT Services
251-1K
Founded 2008
$596M raised

Description

  • Serve as the primary Salesforce subject matter expert for the Services organization, owning both front-end and back-end configuration.
  • Design and deploy repeatable Salesforce processes for an enterprise SaaS professional services environment.
  • Improve forecast accuracy, utilization tracking, and project health visibility through operational process design.
  • Lead cross-functional projects independently from inception through completion.
  • Collaborate with BI Analysts to maintain a clean Salesforce data foundation for reporting and business intelligence.
  • Identify and resolve process bottlenecks across the implementation and consulting lifecycle.
  • Support senior leaders across Services and Customer Engineering with operational priorities.
  • Drive scalable capacity planning and more predictable project delivery across regions.

Requirements

  • 5+ years of operations experience within a SaaS, professional services, or consulting organization.
  • Hands-on technical experience configuring Salesforce, including Flow Builder, custom object modeling, and advanced reporting.
  • Experience building and scaling operational workflows for professional services teams.
  • A bachelor's degree or equivalent related working experience is required.
  • This position is not eligible for visa sponsorship.
  • Familiar with applying Professional Services Automation (PSA) software integrated with Salesforce, with Certinia / FinancialForce preferred.
  • Familiar with the data intelligence or data governance industry.
  • Salesforce certification such as Administrator, Advanced Administrator, or Platform App Builder is a plus.
  • Ability to work remotely based on the East Coast.

Benefits

  • Base salary range of $116,000 to $145,000 per year.
  • Additional bonus potential.
  • Equity for eligible roles.
  • Flex Fund monthly stipend.
  • Pension and 401(k) plans.
  • Competitive health coverage.
  • Time off and flexible benefits program.

Interested in this position?

Apply directly on the company website

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