Coderio

Coderio specializes in providing on-demand, enterprise-level software development talent, enabling businesses to quickly assemble and scale their tech teams with experienced developers aligned to their time zones.

Internet Software & Services

Information Technology

51-250 (210)

Founded 2018

17 open positions

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IT Support Specialist PP042IO

2 months, 2 weeks ago

Argentina

Full-time

Junior

Technical Support Engineer

Customer and Technical Support

Active Directory Bash DNS macOS PowerShell TCP/IP

Apply Now

Coderio

Internet Software & Services

51-250

Founded 2018

View All Jobs 17

Description

Provide Level 1 and Level 2 technical support for hardware, software, and basic network issues.
Install, configure, and maintain laptops, workstations, and peripheral devices.
Manage user accounts, permissions, and access across systems, especially Google Workspace.
Support collaboration tools, security platforms, and business applications.
Document incidents, resolutions, and procedures in the ticketing system.
Assist with onboarding and offboarding activities.
Maintain IT inventory and support asset management processes.
Follow IT security policies and best practices.
Work with global IT teams to resolve escalated issues.

Requirements

2+ years of experience in IT Support, Help Desk, or Technical Support roles.
Knowledge of Windows and/or macOS environments.
Experience with Google Workspace administration.
Familiarity with user account management and/or MDM tools.
Basic understanding of networking concepts such as TCP/IP, DNS, and VPN.
Experience using ticketing systems such as JIRA ITSM.
Strong troubleshooting and problem-solving skills.
Excellent customer service skills.
Experience with Active Directory is preferred.
Experience with Microsoft 365 administration is preferred.
Experience supporting remote or distributed teams is preferred.
Knowledge of ITIL practices is preferred.
Experience with MDM tools such as Intune or Jamf is preferred.
Basic scripting knowledge in PowerShell or Bash is preferred.
Advanced English, both written and spoken, for communication with international teams is preferred.

Benefits

Long-term commitment with autonomy and impact.
Strategic, high-visibility role within a modern engineering culture.
Collaborative international team with strong technical leadership.
Career plan with growth and leadership opportunities within Coderio.
Remote-first work environment.
Inclusive and challenging environment with real opportunities for growth.
Fair compensation.

Interested in this position?

Apply directly on the company website

Apply Now

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