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Director, MSO Operation

2 hours, 4 minutes ago
United States
Full-time
Executive
Executive Assistant
Project and Program Management
Apply Now
Clover Health

Clover Health

Clover Health is a data-focused health insurance company that is revolutionizing the Medicare Advantage space by integrating innovative technology into its plans. With a focus on optimizing medical outcomes and reducing costs, Clover Health uses analyt...

Insurance
251-1K
Founded 2014
$925M raised
View All Jobs 45

Description

  • Partner directly with MSO and CCS leadership to drive North Star operations initiatives.
  • Own ambiguous, cross-functional problems end to end from diagnosis through execution.
  • Build and run the operating system for provider growth and Clover Assistant adoption, including metrics, reporting, and accountability mechanisms.
  • Identify gaps or breakdowns, design solutions, and drive them to measurable results.
  • Diagnose and fix issues in provider activation, onboarding, and ongoing Clover Assistant utilization.
  • Lead high-stakes projects, executive reporting, and board-level narratives.
  • Own execution across Product, Analytics, Growth, and Provider Success to ensure priorities turn into delivered outcomes.
  • Establish clear and trusted reporting that supports leadership decision-making.
  • Improve provider performance by moving low-utilization providers above defined thresholds.
  • Increase attribution rates by connecting members to high-performing primary care providers.

Requirements

  • Experience in consulting, Strategic Chief of Staff, or scaled operations leadership.
  • Experience working across functions and driving outcomes without direct authority.
  • Strong analytical and structured problem-solving skills.
  • Ability to operate comfortably in ambiguity and create clarity without a playbook.
  • Strong communication skills with the ability to influence senior stakeholders and executives.
  • High judgment and the ability to execute quickly and effectively.
  • Experience in a high-visibility environment with executive leadership oversight.
  • Ability to work on NJ market-focused priorities.
  • Education, work experience, and certifications may be considered in final pay determination.
  • Preferred qualifications are not explicitly listed, but the posting emphasizes leadership, operations, and cross-functional execution experience.

Benefits

  • Competitive base salary of $160,000 to $190,000 USD.
  • Equity opportunities, including an Employee Stock Purchase Plan with discounted equity.
  • Performance-based bonus program.
  • 401(k) matching.
  • Comprehensive medical, dental, and vision coverage.
  • Remote-first culture with flexibility to work from any location.
  • Generous flexible time-off policy, plus No-Meeting Fridays and monthly company holidays.
  • Paid parental leave for all new parents.
  • Mental health resources and support.
  • Learning programs, mentorship, professional development funding, and regular performance feedback.
  • Office setup reimbursement.
  • Monthly cell phone and internet stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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