Principal Product Manager (External Platforms & Client Solutions)

3 weeks, 3 days ago
Full-time
Lead
Product Management
CloudFactory

CloudFactory

CloudFactory provides workforce solutions for machine learning and business optimization, offering data labeling and human in the loop AI solutions for scaling businesses in the cloud with a focus on accuracy at scale.

IT Services
1K-5K
Founded 2010
$78M raised

Description

  • Own the product strategy and vision for CloudFactory’s client-facing platform experience and bespoke client solutions.
  • Evaluate build vs. buy vs. partner opportunities in line with long-term platform direction.
  • Define product principles and guide prioritization across competing client and stakeholder demands.
  • Act as a senior product authority in enterprise client conversations, including scoping, solution shaping, and expectation management.
  • Partner with Sales, Solutions, and Delivery teams on new business opportunities and ongoing client engagements.
  • Lead product discovery using customer interviews, workflow analysis, data insights, and cross-client pattern recognition.
  • Translate ambiguous client problems into product strategies, requirements, and acceptance criteria.
  • Own and drive a significant portion of the product roadmap with outcome-focused sequencing and prioritization.
  • Collaborate closely with Engineering on architecture and implementation decisions and manage delivery risks, dependencies, and trade-offs.
  • Lead cross-functional execution across Engineering, Design, Data, ML, and Operations, while mentoring other product managers.

Requirements

  • 7+ years of experience in a Product Manager role, including at least 2 years at Senior or Principal level.
  • Proven experience owning a product domain end to end from vision through discovery, delivery, and outcome measurement.
  • Demonstrated ability to lead product discovery and define the discovery methodology.
  • Strong experience engaging directly with enterprise clients, including difficult conversations, scoping complex solutions, and saying no when needed.
  • Technically credible and comfortable discussing architecture and implementation with engineering teams.
  • Experience making and communicating build vs. buy vs. partner decisions.
  • Strong understanding of software development lifecycles, APIs, and modern cloud-based systems.
  • Ability to influence across teams, functions, and senior stakeholders without relying on authority.
  • Experience in B2B, enterprise, or platform-based products with a dual-sided or multi-customer dynamic (preferred).
  • Exposure to AI/ML systems, data platforms, or human-in-the-loop workflows (preferred).
  • Experience measuring, monitoring, and improving AI output quality or model performance in production (preferred).
  • Familiarity with agile delivery in distributed, multi-timezone teams (preferred).
  • Experience mentoring or developing other product managers (preferred).
  • Experience working in fast-growing or high-ambiguity environments (preferred).

Benefits

  • Market competitive salary.
  • Quarterly variable compensation.
  • Comprehensive medical cover.
  • Group life insurance.
  • Personal development and growth opportunities.
  • Periodic team-building and social events.
  • Mission-driven, global culture focused on meaningful work and impact.

Interested in this position?

Apply directly on the company website

Apply Now

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