Remote CCM/RPM Enrollment Coordinator (CMA/RMA)

1 hour, 41 minutes ago
Full-time
Junior
Customer and Technical Support
Classet

Classet

Classet provides an AI-powered recruiting assistant that enables instant voice interviews, automates candidate scoring, and streamlines the hiring process for high-volume industries such as healthcare and retail, all while eliminating the need for addi...

Internet Software & Services
1-10
Founded 2021

Description

  • Conduct outreach to patients for CCM and RPM enrollment.
  • Assess patient eligibility and explain program benefits clearly and professionally.
  • Obtain and document verbal consent in compliance with CMS guidelines.
  • Educate patients and families on chronic conditions, medications, and care expectations.
  • Communicate effectively with providers and internal care teams.
  • Promote positive patient experiences through proactive and compassionate outreach.
  • Support care plan adherence and encourage self-management strategies.
  • Ensure documentation meets CMS, HIPAA, and CCS compliance standards.

Requirements

  • Active, nationally recognized CMA or RMA certification.
  • Current BLS certification.
  • Direct experience with CCM and/or RPM programs.
  • Strong organizational skills and sound professional judgment.
  • Excellent verbal and written communication abilities.
  • Strong critical thinking and problem-solving skills.
  • Proficiency in Google Suite and EMR systems.
  • Ability to work independently in a HIPAA-compliant home office environment.
  • Knowledge of CCM regulations, documentation, and billing requirements is preferred.
  • Experience in care coordination, chronic care management, or transitional care is preferred.
  • Background in patient and family education for chronic conditions is preferred.
  • Familiarity with quality measures, reporting, or CMS compliance is preferred.
  • Additional coursework or certifications related to care or case management is preferred.
  • Bilingual English/Spanish ability is a plus.
  • HIPAA-compliant workspace free from distractions, including a private room with a locking door.
  • High-speed internet connection.
  • Approved dual-monitor computer setup.

Benefits

  • Paid time off.
  • 401(k) retirement plan.
  • Health, dental, and vision coverage.
  • No weekend work.
  • Growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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