Remote Care Coordinator - CMA/RMA in MST or PST

2 hours, 43 minutes ago
Full-time
Junior
Customer and Technical Support
Classet

Classet

Classet provides an AI-powered recruiting assistant that enables instant voice interviews, automates candidate scoring, and streamlines the hiring process for high-volume industries such as healthcare and retail, all while eliminating the need for addi...

Internet Software & Services
1-10
Founded 2021

Description

  • Conduct structured monthly outreach calls to monitor patient progress and engagement.
  • Verify medication adherence and assist with health risk assessments.
  • Support Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM) initiatives.
  • Document patient interactions, care updates, and clinical information accurately within EHR systems.
  • Coordinate communication between patients, families, providers, and internal care teams.
  • Identify barriers to care and escalate patient concerns when necessary.
  • Educate patients on care plans, treatment goals, and available support resources.
  • Maintain HIPAA compliance and CMS documentation standards at all times.

Requirements

  • Residency within the PST or MST time zone is required.
  • Active, unencumbered CMA or RMA certification is required.
  • Current Basic Life Support (BLS) certification is required.
  • Recent experience in a clinical, care coordination, or chronic care management setting is required.
  • Strong proficiency with EHR systems and Google Suite is required.
  • A dedicated, HIPAA-compliant home office with reliable high-speed internet is required.
  • Excellent communication, organization, and patient engagement skills are required.
  • Previous experience with CCM, TCM, or RPM programs is preferred.
  • Experience navigating community resources for patient support is preferred.
  • Prior success working in independent remote or virtual healthcare environments is preferred.
  • Familiarity with CMS guidelines, compliance standards, and quality reporting measures is preferred.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid Time Off (PTO).
  • Life and Long-Term Disability (LTD) benefits.
  • Monday–Friday schedule with no weekends.
  • Fully remote work environment.
  • Paid training and ongoing team support.
  • Long-term growth opportunities within care coordination services.

Interested in this position?

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