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Client and Operations Support Specialist

3 weeks, 5 days ago
United States
Internship
Junior
Customer Success
Customer and Technical Support
Apply Now
Civitech

Civitech

Civitech is a company dedicated to powering a more equitable democracy by providing affordable and accessible civic tools to leaders at all levels. They specialize in developing technology infrastructure for political candidates, social causes, and loc...

Internet Software & Services
11-50
Founded 2019
View All Jobs 6

Description

  • Communicate professionally with clients to understand their needs and provide timely updates on mail campaigns.
  • Craft clear messages for clients and internal stakeholders.
  • Compile, organize, and share information gathered from internal teams with clients.
  • Develop and refine client-facing materials such as guides, templates, and reports.
  • Conduct onboarding sessions with new clients to gather job requirements and launch mail campaigns smoothly.
  • Assist with internal operational tasks and support the mail team in day-to-day activities.
  • Collaborate closely with the Mail Program Director to ensure client communications and materials meet company standards.
  • Perform additional administrative and operational duties as needed to support the broader team.

Requirements

  • Strong written and verbal communication skills.
  • Experience in client-facing roles, preferably in a political, advocacy, or nonprofit environment.
  • Ability to compile and organize information from multiple sources.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Familiarity with political campaigns, voter registration efforts, or advocacy work is a plus.
  • Experience in administrative or operations support roles is an advantage.
  • Ability to apply technology and data products in support of Democratic candidates and progressive causes.
  • Must be eligible to work in the United States; visa sponsorship is not available.
  • Must be located within Civitech’s current remote hiring footprint of 27 states or work from Austin, TX.

Benefits

  • Salary range of $60,000 to $70,000 per year.
  • Remote-first work environment with an Austin, TX office available.
  • Temporary fixed-term role expected to run through November 2026, with potential for extension depending on business needs.
  • Equal employment opportunity commitment.
  • Opportunities to contribute to civic participation and progressive causes.

Interested in this position?

Apply directly on the company website

Apply Now

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