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Infrastructure Manager

4 weeks ago
India
Full-time
Lead
Infrastructure Engineer
DevOps and Infrastructure
Azure
Apply Now
Civica

Civica

Civica is a global leader in public sector software, providing digital solutions and managed services to transform customer experience and operational efficiency for over 3,000 organizations worldwide.

Internet Software & Services
1K-5K
Founded 2002
View All Jobs 5

Description

  • Lead and develop geographically distributed Infrastructure teams across the UK, India, and APAC.
  • Manage priorities, resources, and delivery across operations, projects, incidents, and escalations.
  • Oversee Azure, hybrid infrastructure, networking, storage, backup, monitoring, automation, and resilience services.
  • Lead critical incident response, service recovery, and continuous improvement initiatives.
  • Ensure infrastructure services meet quality, security, governance, and operational standards.
  • Support cloud transformation, data centre exit, M&A integration, and infrastructure modernisation programmes.
  • Drive automation, service optimisation, FinOps, and capacity-management practices.
  • Collaborate with Security, IAM, Network Services, Helpdesk, and business stakeholders.
  • Manage team performance, capability development, and workforce planning.
  • Report on delivery progress, risks, dependencies, and operational performance.

Requirements

  • Significant experience leading Infrastructure, Cloud, Platform Engineering, or IT Operations teams in enterprise environments.
  • Proven experience managing geographically distributed teams, operational services, and project delivery.
  • Strong resource, capacity, risk, dependency, and stakeholder-management skills.
  • Technical knowledge of Microsoft Azure and hybrid infrastructure environments.
  • Experience with infrastructure operations, automation, resilience, disaster recovery, backup, and service management.
  • Experience leading incident response, escalations, and service-recovery activities.
  • Knowledge of FinOps, infrastructure optimisation, and cost management.
  • Experience delivering transformation, migration, data centre exit, or M&A initiatives preferred.
  • Experience building high-performing, accountable, and inclusive engineering teams preferred.
  • Relevant cloud, infrastructure, management, or project-delivery certifications desirable.

Benefits

  • Inclusive, safe, and welcoming workplace.
  • Learning and career-development opportunities.
  • Days of Difference leave for volunteering with a charity of choice.
  • Flexible working options including part-time hours, adjusted hours, staggered shifts, and hybrid or remote work.
  • Work–life balance supported through comprehensive flexibility options.

Interested in this position?

Apply directly on the company website

Apply Now

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