CI&T

CI&T

CI&T is a global digital technology agency empowering agile growth for leading companies through advanced technologies with a team of 2000 experts worldwide.

Internet Software & Services
5K-10K
Founded 1995

Description

  • Support systems to ensure application availability, performance, and reliability.
  • Receive, analyze, and resolve technical support tickets and operational issues quickly.
  • Investigate code and database problems to deliver definitive fixes and structural improvements.
  • Work closely with business users and support areas to translate technical needs into business value.
  • Implement adjustments, small enhancements, and preventive maintenance, including root cause analysis.
  • Participate in agile ceremonies and help identify and prioritize technical debt.
  • Collaborate with Infrastructure, Product, and Development teams to align deliveries with company strategy.
  • Extract reports and make occasional data adjustments when needed.
  • Contribute to the evolution of intelligent support processes through automation and AI-enabled improvements.

Requirements

  • Senior-level experience in development and support of complex systems.
  • Strong hands-on experience with Java 8+ and Spring Framework (Boot, Data, MVC), or JavaScript depending on scope.
  • Solid knowledge of relational databases such as Oracle, SQL Server, or PostgreSQL.
  • Familiarity with NoSQL databases such as MongoDB or Firebase.
  • Experience with Git, basic CI/CD pipelines, and interpreting logs in production environments.
  • Proactive, collaborative, organized, and strong communication skills for working with stakeholders across different areas.
  • Experience working with Scrum or Kanban.
  • Availability for on-call rotation.
  • Completed degree in Software Engineering, Computer Science, or related fields.
  • Preferred experience with microservices and REST APIs.
  • Preferred experience with observability tools such as Kibana, Grafana, or Splunk.
  • Preferred knowledge of cloud platforms such as AWS, Azure, or GCP.
  • Preferred knowledge of ITIL, especially problem and incident management.
  • Preferred ability to share knowledge and mentor less experienced professionals.

Benefits

  • Health and dental insurance.
  • Meal and food allowance.
  • Childcare assistance.
  • Extended parental leave.
  • Gym and wellness partnerships through Wellhub (Gympass) and TotalPass.
  • Profit sharing bonus (PLR).
  • Life insurance.
  • Continuous learning platform through CI&T University.
  • Discount club and partnerships with online course platforms.
  • Free online platform focused on physical, mental, and overall well-being.
  • Pregnancy and responsible parenting course.
  • Language learning platform.

Interested in this position?

Apply directly on the company website

Apply Now

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