RemoteLeaf Logo
Log in Sign up

Client Services Manager

3 hours, 6 minutes ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
CI Azumano Business Travel

CI Azumano Business Travel

CI Azumano Business Travel specializes in providing comprehensive corporate travel management solutions, combining expert travel advisory services with advanced technology to help small and mid-sized businesses optimize their travel expenses and enhanc...

Consumer Services
51-250
Founded 1959
View All Jobs 17

Description

  • Lead onboarding and implementation for new User Agencies.
  • Provide ongoing strategic support and account management to existing and prospective agencies.
  • Travel with STP staff to meetings throughout the state at no additional cost to the State.
  • Attend on-site meetings in Sacramento, CA within 24 hours’ notice when requested.
  • Operate on a Pacific Time Zone work schedule.
  • Create detailed implementation plans with actions, timelines, and milestones.
  • Conduct weekly calls with STP and User Agencies to track progress and maintain communication.
  • Develop and manage a structured 90-day onboarding timeline for each new User Agency.
  • Oversee configuration of travel policies, rule classes, approval processes, user roles and permissions, and site maintenance.
  • Develop tailored goals and strategies for each User Agency as requested by STP.
  • Build and maintain professional relationships with existing and prospective User Agencies.
  • Conduct bi-annual reviews of the top ten User Agencies and identify missed travel and new business opportunities.
  • Maintain accurate CRM records and track onboarding progress, agency engagement, and account development.

Requirements

  • Remote position with one week of in-person orientation at the home office in Virginia Beach, VA.
  • Availability to travel with STP staff to meetings throughout the state.
  • Ability to attend on-site meetings in Sacramento, CA within 24 hours’ notice.
  • Ability to work on a Pacific Time Zone schedule (UTC -8:00).
  • Experience in client services, onboarding, implementation, or account management is implied or preferred.
  • Experience using CRM software designated by the employer.
  • Strong organizational skills to manage timelines, milestones, and progress tracking.
  • Ability to build relationships with internal and external stakeholders.
  • Veterans with expertise in these areas are highly encouraged to apply.
  • Seneca or Native individuals receive hiring preference.

Benefits

  • Competitive pay.
  • Comprehensive benefits package including medical, dental, vision, life, and disability coverage.
  • Voluntary benefits including critical illness, hospital, and accident insurance.
  • Health savings accounts and flexible spending accounts.
  • Retirement 401(k) plan.
  • Flexible work-life balance.
  • Professional development opportunities.
  • Performance and recognition programs.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

FINN

(Senior) Key Account Manager (m/w/x)

FINN 251-1K Consumer Services

FINN is hiring a Senior Key Account Manager in Munich or remotely in Germany to manage and grow B2B customer accounts across Mid-Market or JobAuto.

Germany Full-time Senior Account Manager
CRM
11 minutes ago
Braeburn

Rotational Key Account Manager, Harrisburg, PA

Braeburn 11-50 Pharmaceuticals

Braeburn is hiring a Rotational Key Account Manager in Harrisburg, PA to educate healthcare professionals on opioid use disorder products and access resources while driving territory sales and patient access objectives.

United States Contract Junior Account Manager
31 minutes ago
New Relic

Senior Partner Solutions Consultant

New Relic 1K-5K Internet Software & Services

New Relic is hiring a Partner Solution Consultant to lead technical enablement, solution support, and delivery governance for partner-driven observability opportunities across an assigned region.

United States Full-time Senior Implementation Consultant Partnerships Manager
$203k-$254k
38 minutes ago
Moniepoint

Business Relationship Manager (Ebonyi)

Moniepoint 1K-5K Diversified Financial Services

Moniepoint is hiring a remote Business Relationship Manager to drive merchant acquisition, manage customer relationships, and grow business for its financial services platform.

Nigeria Full-time Mid Level Account Manager Business Development
Social Media Marketing
46 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers