DEUNA

DEUNA is a payment orchestrator that optimizes transaction acceptance, boosts conversion rates, and minimizes fraud with over 80 methods in one integration.

Diversified Financial Services

Financials

51-250 (150)

Founded 2020

7 open positions

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Head of Customer Solutions

1 hour, 17 minutes ago

Mexico, United States

Full-time

Lead

Implementation Consultant

Project and Program Management

Apply Now

DEUNA

DEUNA is a payment orchestrator that optimizes transaction acceptance, boosts conversion rates, and minimizes fraud with over 80 methods in one integration.

Diversified Financial Services

51-250

Founded 2020

View All Jobs 7

Description

Develop and execute the client integration strategy to support scalable onboarding for new and existing clients.
Lead and manage the client integration team, providing mentorship and ensuring strong execution.
Oversee integration projects from scoping and discovery through deployment and post-launch support.
Translate client technical needs and business requirements into effective integration solutions.
Coordinate closely with product, engineering, sales, and customer success teams to ensure alignment and smooth handoffs.
Provide technical guidance to internal teams and clients during implementation and troubleshooting.
Establish and enforce best practices for API usage, data handling, and payment processing integrations.
Stay current on industry standards, trends, and regulatory requirements to ensure secure and compliant integrations.
Develop scalable integration frameworks and continuously improve processes, tools, and workflows.
Maintain strong client relationships and act as the primary technical point of contact for integration matters.

Requirements

8+ years of experience in client-facing roles involving payment integrations, API integrations, or technical consulting.
At least 3 years of experience in a leadership position.
Strong background in payment processing systems, APIs, and technical integrations in fintech or SaaS environments.
Proven experience leading cross-functional teams and managing complex, high-stakes integration projects.
Experience working directly with clients in a consultative or solution-based role.
Deep understanding of payment gateways, APIs, and integration best practices.
Experience with payment methods including credit/debit cards, ACH, mobile wallets, and international payment systems.
Professional fluency in both English and Spanish.
Strong technical knowledge of API design, web services, and cloud technologies.
Ability to manage multiple integration projects simultaneously while maintaining deadlines and quality.
Strong problem-solving skills for troubleshooting technical issues during integration and post-launch.
Excellent communication skills for explaining complex technical concepts to technical and non-technical stakeholders.
Leadership and team management experience, including mentoring, performance management, and talent development.
Bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred).
Certifications in payment systems, APIs, or relevant technologies are a plus.

Benefits

Vacations and additional PTO.
Remote work from anywhere.
Economic support for health insurance, internet, and cell phone line.
Stock options.
Learning and development platform.
Multidisciplinary, diverse, and dynamic team.
Growth and career path.

Interested in this position?

Apply directly on the company website

Apply Now

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