Sales Manager, SMB (West Coast)

13 hours, 30 minutes ago
Full-time
Senior
Sales and Business Development
ChowNow

ChowNow

ChowNow is a leading online ordering platform that supports local restaurants by offering 100% commission-free services. They provide branded mobile apps, Facebook ordering, and web ordering to help restaurants retain customer relationships and maximiz...

Hotels, Restaurants & Leisure
251-1K
Founded 2011
$18M raised

Description

  • Lead, coach, and develop a team of SMB Account Executives in a high-velocity sales environment.
  • Drive consistent performance against weekly, monthly, and quarterly revenue targets.
  • Run effective 1:1s, pipeline reviews, forecast calls, and live call coaching.
  • Maintain accurate forecasting within ±15% variance through disciplined pipeline management.
  • Partner with Revenue Enablement to identify skill gaps and deliver targeted training.
  • Collaborate with Revenue Operations on process optimization, tooling, and reporting.
  • Hire, onboard, and ramp top-performing sales talent.
  • Ensure strong Salesforce hygiene and data integrity to maximize conversion and productivity.
  • Build and sustain a high-performance, high-accountability team culture.
  • Cross-train with Onboarding, Customer Success, and Support to understand the full customer lifecycle.

Requirements

  • 4+ years of sales management experience in SMB, high-velocity SaaS, or marketplace environments.
  • A proven track record of consistently hitting or exceeding quota as a manager.
  • Prior experience selling SMB yourself and understanding the motion, objections, and pace.
  • Demonstrated success improving conversion rates, ramp times, and rep productivity.
  • Strong coaching instincts with a people-first leadership style.
  • Deep comfort with Salesforce, forecasting, pipeline analysis, and performance metrics.
  • Ability to balance strategy and execution and jump in to close when needed.
  • Experience leading teams in remote or West Coast-based environments is relevant for this role.
  • Location must be eligible for ChowNow employment, as the company is not able to employ in every state.

Benefits

  • Estimated on-target earnings of $130,000 to $165,000 depending on experience and location.
  • Ongoing training and growth opportunities.
  • Medical, dental, and vision insurance.
  • Mental health coverage and wellness support programs.
  • Unlimited paid vacation.
  • 7 weeks of baby bonding time for new parents and 8 weeks of paid pregnancy leave.
  • 401(k) matching plus employer-contributing student loan assistance or continuing education reimbursement.
  • Employee stock incentive plan and pet insurance.

Interested in this position?

Apply directly on the company website

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