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Solutions Architect - Commercial

7 hours, 1 minute ago
United States
Full-time
Senior
Customer Success
Customer and Technical Support
Kubernetes
Apply Now
Chainguard

Chainguard

Chainguard: Fortified Software Delivery Security for developers and CISOs, ensuring secure by default infrastructure and zero workflow friction.

Internet Software & Services
51-250
Founded 2021
$55M raised
View All Jobs 63

Description

  • Lead technical implementations and drive adoption of Chainguard Images across customer organizations.
  • Partner with account teams, including AEs, SEs, CSMs, and Support, to understand customer needs and drive account strategy, value realization, retention, and growth.
  • Act as “customer zero” by testing, documenting, and ensuring high-quality image builds and smooth onboarding experiences.
  • Collaborate with Product and Engineering to communicate customer requirements and help prioritize image build work.
  • Maintain account-level architecture and share best practices and lessons learned across the organization.
  • Collaborate with teammates, and help teach and learn from the broader Chainguard team.
  • Serve as the closest technical contact for customers during the implementation and onboarding lifecycle.

Requirements

  • 4+ years of experience developing high-performance multi-tier applications.
  • Strong experience with Kubernetes and containers.
  • 2+ years of experience in a pre-sales or post-sales customer-facing role.
  • Ability to communicate technical information effectively to both technical and non-technical audiences, including engineers and executives.
  • At least a Bachelor’s degree in Computer Science, Software Engineering, or Information Technology.
  • Strong working experience with software development processes, practices, and software engineering design concepts.
  • Ability to work effectively with cross-functional engineering teams and business partners.
  • Excellent written and verbal communication skills.
  • Ability to travel up to 15% of the time.

Benefits

  • Flexible remote-first culture with team meetup opportunities and bi-annual destination summits.
  • Monthly stipend for coworking spaces, phone, and internet costs.
  • Stock options upon hire and promotion, with participation in secondary offerings.
  • 10 years to exercise stock options.
  • 100% company-covered health, vision, and dental insurance for employees and dependents.
  • Unlimited flexible time off.
  • 18 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.

Interested in this position?

Apply directly on the company website

Apply Now

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