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Salesforce Business Analyst

5 days, 10 hours ago
United States
Full-time
Senior
Business Intelligence Analyst
Business Intelligence
Agile Salesforce Salesforce Lightning
Apply Now
Certified Salesforce Consultants

Certified Salesforce Consultants

Certified Salesforce Consultants is an award-winning Salesforce consulting company with decades of experience in data strategy, visualization, and marketing analytics. They are a global Salesforce implementation partner, specializing in unlocking the f...

Internet Software & Services
51-250
Founded 2022
View All Jobs

Description

  • Engage customer stakeholders to define business outcomes and success criteria.
  • Lead discovery and requirements refinement sessions to gather business, functional, and technical needs.
  • Synthesize requirements into user stories and solution design documentation.
  • Perform fit-gap analysis between Salesforce capabilities and client requirements.
  • Develop Salesforce solutions using declarative configuration, data models, integrations, automation, and custom functionality.
  • Create industry accelerators and contribute to thought leadership content such as white papers.
  • Draft custom development specifications and manage delivery and testing by development resources.
  • Iterate solutions with the customer Product Owner using an adaptive Agile approach.
  • Develop training curriculum and deliver end-user training.
  • Work with the Project Manager to manage scope, budget, and timeline expectations.

Requirements

  • Bachelor’s degree.
  • Minimum 5 years of professional experience.
  • Minimum 1 current Salesforce certification, such as Admin, App Builder, or Sales/Service/Community Clouds.
  • U.S. citizenship is contractually required.
  • Experience with AI tools.
  • Ability to work in a hybrid environment.
  • Hands-on experience with Salesforce declarative automation, including Lightning Flow Builder.
  • Experience building applications with Salesforce Lightning low-code features.
  • Experience with dynamic forms, advanced formulas, and validation rules.
  • Experience with business process definition, process mapping, and reengineering.
  • Experience writing epics and user stories for Salesforce requirements.
  • Experience with data migrations to and from Salesforce.
  • Understanding of key levers for B2B, B2C, and hybrid business models.
  • Excellent written and oral communication skills.
  • Strong teamwork and collaboration skills.
  • Experience with Agile or Hybrid-Agile methodology.
  • Experience in a Big 4 or equivalent consulting firm and/or Salesforce Platinum partner is highly preferred.
  • Public sector client experience is preferred.
  • Experience in Public Sector Solutions or OmniStudio consulting is preferred.
  • Degree in Business, Computer Science, or Engineering is preferred.
  • MBA is preferred.

Benefits

  • Remote work model based in the United States.
  • Full-time employment.
  • Annual salary range of $130,000 to $216,000.
  • Compensation is based on factors such as skills, experience, training, security clearances, licensure, certifications, and business needs.
  • Equal opportunity employer with a commitment to diversity and inclusion.
  • Reasonable accommodations available for applicants and employees with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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