Market Operations Manager

5 days ago
Full-time
Senior
Project and Program Management
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Manage logistics, inventory quality, scheduling, registration paperwork, customer experience, and employee experience.
  • Lead mentoring and training programs for team members.
  • Step in wherever needed and assume additional responsibilities in a team-oriented, fast-paced environment.
  • Make autonomous day-to-day decisions while juggling multiple projects and changing priorities.
  • Develop team members and promote a strong, diverse team culture.
  • Work closely with leadership at Carvana’s Phoenix home office.
  • Support community outreach efforts.
  • Examine processes and develop creative solutions to operational challenges.
  • Deliver a world-class team experience while helping promote Carvana’s product.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree from an accredited undergraduate institution.
  • At least 5 years of relevant experience in team leadership roles managing multiple employees.
  • Experience handling logistics.
  • Ability to operate effectively in ambiguity and adapt to change.
  • Appreciation for differences of opinion and a collaborative mindset.
  • Ability to manage employee and customer experience through challenging situations.
  • Ability to examine processes and develop creative solutions.
  • Willingness to roll up your sleeves, take on new assignments, and juggle many tasks at once.
  • Must be able to read, write, speak, and understand English.
  • Hiring is contingent on passing a complete background check.
  • This role is not eligible for visa sponsorship.

Benefits

  • Full-time salary position.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Student loan payments, vehicle discounts, pet benefits, and other perks.
  • Wellness program supporting physical and mental health.
  • Opportunities to expand skills and share knowledge across the organization.
  • Promotion-from-within culture with rapid career development.
  • Opportunity to join one of the fastest-growing companies in the country.

Interested in this position?

Apply directly on the company website

Apply Now

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