IT GOVERNANCE ANALYST III

1 hour, 37 minutes ago
Full-time
Lead
Project and Program Management
Inter

Inter

Inter is the first 100% digital bank in Brazil, offering free checking accounts, credit cards, investments, loans, insurance, and currency exchange with a focus on simplicity and fairness.

Banks
51-250
$801M raised

Description

  • Analyze and approve high-risk or high-impact changes, challenging test, rollback, and success criteria with technical and business teams.
  • Lead the ongoing review and improvement of governance policies, workflows, and change evaluation criteria aligned with ITIL 4, ISO, SOX, and business needs.
  • Support audits and regulatory reviews such as SOX, ISO, and LGPD by providing evidence, controls, and change-process gap analysis.
  • Harmonize change management practices across countries and subsidiaries, adapting the process to different cultures, time zones, and local regulations.
  • Mentor and train IT teams, serving as a technical reference and delivering advanced training.
  • Propose, prioritize, and lead automation initiatives in ITSM tools such as Jira and ServiceNow.
  • Integrate change management with CI/CD, DevOps, and monitoring tools.
  • Conduct CABs, evaluations, and change approvals as part of the global change management operation.

Requirements

  • Completed higher education in Information Technology or related fields.
  • Knowledge of ITIL, preferably ITIL 4, including Change Enablement practices.
  • Experience with ITSM tools, especially Jira Service Management.
  • Prior experience in regulated environments, preferably financial services, and with audits.
  • Knowledge of cloud concepts, especially AWS, and DevOps.
  • ITIL 4 certification is preferred.
  • Experience in global corporate environments or frequent interaction with international teams is preferred.
  • Intermediate to advanced English with professional written and spoken communication skills.

Benefits

  • Meal voucher and food voucher.
  • Health and dental insurance.
  • Life insurance.
  • Birthday day off.
  • Baby On Board support and nursing room.
  • Extended parental leave.
  • Childcare/nanny support and/or support for children with disabilities.
  • Wellhub and Inter running group.
  • CARE4U space in Belo Horizonte with exclusive self-care services, relaxation area, games, and mini golf.
  • Perks in the SuperApp, including Duo Gourmet.
  • Prime Inter card.
  • Internal training and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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