Clinical Supervisor

51 minutes ago
Full-time
Senior
Operations
aptihealth

aptihealth

aptihealth is focused on enhancing higher acuity behavioral healthcare for underserved populations by providing a virtual-first model that ensures members receive quick and personalized access to care.

Health Care Providers & Services
51-250
Founded 2017

Description

  • Train new hires and existing staff on company policy, procedures, and clinical protocols.
  • Serve as the first-line resource for Behavioral Health Specialists, Intake Specialists, and Prescribers on daily operational questions.
  • Set and communicate expectations for scheduling, utilization targets, session close-out, and routine deadlines.
  • Track team performance and prepare reports on productivity, quality, and NPI metrics.
  • Liaise with Medical Group Management to address staff concerns, investigate root causes, and propose solutions.
  • Work with Medical Group Management and Product teams to improve platform performance and usability.
  • Ensure proper coding and documentation of patient billable transactions.
  • Provide complex case coordination and manage patient panels across the team.
  • Help develop, implement, and enforce policies and procedures.
  • Ensure provider compliance with healthcare regulations, medical laws, and ethical standards.

Requirements

  • Licensed Clinical Psychologist (PhD or PsyD), Licensed Clinical Social Worker (LCSW), or Licensed Mental Health Counselor (LMHC).
  • 5+ years of experience as a Clinical Supervisor or in a similar role.
  • Knowledge of healthcare regulations and medical law.
  • Ability to handle medical records and employee documents discreetly.
  • Highly organized and able to operate across multiple software and web-based applications.
  • Excellent communication skills with strong presentation ability.
  • Ability to build and maintain a cohesive, positive team environment.
  • Demonstrated commitment to continuous improvement.
  • Passion for transforming behavioral healthcare and serving as a trusted partner.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Paid time off, sick time, and paid company holidays.
  • 401(k) retirement savings program with 2% company matching.
  • Voluntary life insurance.
  • Employee Assistance Program (EAP).
  • Annual business-related expenses stipend.
  • Competitive salary.
  • Work from home with flexible working hours.

Interested in this position?

Apply directly on the company website

Apply Now

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