Customer Service Delivery Driver

2 hours, 10 minutes ago
Full-time
Junior
Customer and Technical Support
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Deliver vehicles directly to customers using company car haulers.
  • Load and unload vehicles onto the hauler and inspect the equipment to help ensure safe operation.
  • Complete customer paperwork and enter detailed notes into the customer tracking system.
  • Maintain safe driving habits and a clean driving record in line with Carvana’s CMV Driver Qualification policy.
  • Support customer interactions that help reintroduce a positive car-buying experience.
  • Participate in local community engagement as part of the role.
  • Work rotating shifts across seven days a week, including weekends and weekdays.
  • Perform physically demanding tasks in indoor and outdoor conditions, including vehicle detailing and delivery support.

Requirements

  • At least 2 years of customer-facing experience.
  • Must be at least 21 years of age and possess a valid driver’s license.
  • Ability to work shifts between 7am-5pm, 9am-7pm, or 11am-9pm on a rotating 7-day schedule.
  • Must be able to obtain a Notary in the local jurisdiction within the first 90 days of employment, with company sponsorship.
  • Must be able to satisfy state-specific DMV/title and registration access requirements.
  • Illinois, Michigan, Louisiana, and Missouri candidates must obtain a Chauffeur’s license or other state specialty license within the first two weeks of employment.
  • California candidates must obtain a Vehicle Verifier license within the first 90 days of employment.
  • Nevada, Tennessee, and Virginia candidates must apply for a Salesperson license within the first two weeks of employment.
  • Must be able to perform physically demanding work, including standing or walking for 8+ hours and lifting up to 50 lbs.
  • Must be able to read, write, speak, and understand English.
  • Must pass a drug test and obtain a DOT Medical Card.

Benefits

  • Competitive starting pay of $19/hour, with pay progression to $21/hour in the first year based on performance.
  • Performance-based incentives and potential overtime during busy seasons.
  • 401(k) with Carvana match.
  • 100% company-paid healthcare premiums, plus dental and vision coverage.
  • Paid time off starting at 13 days in the first year, increasing to 20 days thereafter.
  • Tuition reimbursement for bachelor’s degree pursuit and student loan repayment support for graduates.
  • Annual Carvana Shares grant and an Employee Stock Purchase Plan discount.
  • Wellness program and pet care savings program.
  • Extensive internal growth and professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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