Risk Operations Specialist - Late Shift

2 hours, 39 minutes ago
Full-time
Junior
Customer and Technical Support
Soft112

Soft112

Soft112 is an online software library providing free and trial programs for various platforms, with a focus on Windows, Mac, Linux, and Mobile phones. Softland, founded in 1999, offers quality software in file backup and document creation.

Internet Software & Services
Founded 2009

Description

  • Analyze, monitor, and prevent fraud across card payments and crypto transactions at both user and transaction levels.
  • Use internal risk tools and platforms, including Sift, to label, track, and manage high-risk users and transactions.
  • Investigate suspicious activity and escalate potential fraud or compliance cases when needed.
  • Collaborate with merchants, payment partners, and internal teams to refine risk management strategies.
  • Partner with Product Operations to respond to risk-related customer inquiries and manage user concerns.
  • Work with engineers to provide product feedback and request features that improve risk detection capabilities.
  • Support the ongoing development and automation of risk processes and playbooks.

Requirements

  • 2+ years of experience in risk management, fraud prevention, or compliance, ideally in payments, fintech, or financial services.
  • Strong attention to detail and sound judgment for identifying and mitigating risk effectively.
  • Familiarity with payment gateways, banks, or high-risk merchant categories such as gaming, travel, or hospitality is a plus.
  • Experience using fraud detection tools like Sift or similar systems such as Riskified, Feedzai, or Forter is a bonus.
  • Excellent communication, analytical, and decision-making skills.
  • A proactive mindset with the ability to work independently and collaborate cross-functionally.

Benefits

  • Competitive salary plus equity plan.
  • 21 days of PTO.
  • Flexible benefits including an annual medical allowance, productivity allowance, and gym membership or personal well-being subsidy.
  • Annual team retreat trip.
  • Opportunity to join a team backed by Sequoia Capital with a healthy runway.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Campaign Manager, Ad Ops (Temporary)

Adswerve 251-1K Media

Adswerve is hiring a temporary Campaign Manager, Ad Operations to oversee the technical execution, trafficking, and management of complex digital media campaigns across omnichannel ad platforms.

Google Tag Manager HTML JavaScript
2 hours, 9 minutes ago

Wire bonding Technician

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Wire Bonding Technician to package, assemble, test, and inspect custom infrared image sensors for clean-room-based imaging systems used in defense applications.

MATLAB Python
2 hours, 9 minutes ago

Senior Specialist, Issue Management

Oscar 1K-5K Insurance

Oscar Health is hiring a Senior Specialist, Issue Management to support Network Operations by improving provider operations processes and resolving critical operational bottlenecks.

2 hours, 24 minutes ago

Arbitration Coordinator

Carvana 10K-50K Automotive

Carvana is hiring an Arbitration Coordinator to support the Inventory team with arbitration logistics, vehicle readiness coordination, and communication across internal departments.

JIRA
2 hours, 39 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers