IT Operations Manager

3 hours, 4 minutes ago
Full-time
Senior
Operations
Cardata

Cardata

Cardata offers fully managed vehicle reimbursement programs and software that save time, money, and reduce administrative burden for companies by providing a cost-effective way to reimburse employees for using their personal vehicles for work.

Diversified Consumer Services
51-250
Founded 1999
$100M raised

Description

  • Serve as the primary contact for employee IT support requests and resolve help desk issues promptly.
  • Monitor, troubleshoot, and maintain the day-to-day operation of IT systems and software.
  • Manage user access, systems administration, licenses, and software contracts.
  • Administer Google Workspace and related organizational systems.
  • Procure IT equipment and maintain an accurate inventory of distributed and office hardware.
  • Coordinate employee onboarding and offboarding, including training, hardware, and system setup.
  • Partner with Engineering to implement and maintain IT security controls.
  • Oversee the SOC 2 compliance audit process and ongoing control adherence.
  • Identify and implement automation opportunities to reduce manual work and improve efficiency.
  • Stay current on IT operations, security practices, and relevant system changes.

Requirements

  • 4–8 years of experience supporting IT operations, preferably in a high-growth SaaS company.
  • Experience procuring internal software and hardware and managing vendor relationships.
  • Strong working knowledge of Google Workspace, preferably including administration experience.
  • Strong organization and time-management skills with the ability to manage competing projects and requests.
  • Adaptability and flexibility in a fast-paced environment.
  • Knowledge of IT systems and security best practices.
  • Post-secondary education in Business, Information Systems, IT, or a related field.
  • Experience with SOC 2 and ISO certification processes preferred.
  • Experience supporting systems migrations preferred.
  • Experience working in a distributed or remote-first environment preferred.

Benefits

  • Salary of $80,000–$120,000 CAD annually, based on experience and qualifications.
  • Remote work with flexible working hours.
  • Mentorship and professional development opportunities.
  • Extended medical and dental benefits.
  • Healthcare spending account, including a $3,000 annual health and wellness allowance.
  • Employee assistance program.
  • Flexible unlimited time off.

Interested in this position?

Apply directly on the company website

Apply Now

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