Technical Sales and Field Service Engineer

12 hours, 42 minutes ago
Full-time
Entry Level
Customer and Technical Support
CaptiveAire Systems

CaptiveAire Systems

CaptiveAire is the top manufacturer of commercial kitchen ventilation and HVAC systems, setting industry standards with quality, service, and competitive pricing. Their innovative solutions ensure efficient indoor air quality for diverse clients.

Industrial Conglomerates
1K-5K
Founded 1976

Description

  • Provide integrated application engineering and design support for ventilation applications.
  • Work directly with engineers, contractors, end users, and food service dealers.
  • Handle inside sales support, application engineering, and outside sales activities.
  • Prepare and support presentations, quotes, submittals, and technical product materials.
  • Visit job sites and provide hands-on troubleshooting and technical support as needed.
  • Educate and promote CaptiveAire products through meetings, conference calls, presentations, and product demos.
  • Research and develop new business opportunities with both new and existing customers.
  • Manage installations in progress, including schedules and plans to ensure timely equipment delivery.
  • Support customers and contractors with service, wiring help, and remote troubleshooting.
  • Continuously evaluate and improve processes and the customer experience.

Requirements

  • 0-5 years of experience.
  • 4-year technical degree in mechanical, electrical, construction, or science-oriented curriculum preferred.
  • Excellent computer, organizational, communication, and presentation skills.
  • Strong problem-solving ability and passion for continuous learning.
  • Strong desire to interface with customers.
  • Willingness to embrace new technologies and demonstrate business savvy.
  • Aggressive drive to succeed and a strong work ethic.
  • Willing to travel for various training opportunities.
  • FE Exam completion within 6 months of employment for engineering graduates, if not already completed.
  • Must be legally authorized to work in the United States; sponsorship is not available now or in the future.

Benefits

  • Medical, dental, and vision insurance.
  • Disability and life insurance based on medical insurance election.
  • 401(k) with employer match.
  • Paid holidays.
  • Paid time off (PTO) based on tenure.
  • Flexible spending account (FSA).
  • Tuition reimbursement, including support for a Professional Engineering (PE) license.
  • Relocation assistance.
  • Base salary of $70,000-$100,000, negotiable based on experience, plus a monthly bonus based on productivity and profits.

Interested in this position?

Apply directly on the company website

Apply Now

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