Account Executive, PBA Client Services

1 month ago
Full-time
Senior
Sales and Business Development
Capital Rx

Capital Rx

Capital Rx provides comprehensive health benefit management and transparent pharmacy benefit management solutions, integrating various healthcare services to support millions of plan members across diverse sectors.

Health Care Providers & Services
251-1K
Founded 2017

Description

  • Provide oversight and direction to the broader Account Management team to support client satisfaction, growth, retention, and regulatory compliance.
  • Lead the client relationship strategy and strategic business planning process for accounts in the portfolio.
  • Maintain and track contractual obligations, including financials, performance guarantees, terms, reporting, and compliance.
  • Manage and facilitate account renewals and contracting with a focus on retention and financial/PNL management.
  • Serve as the primary relationship lead for assigned clients and build relationships with key influencers and decision makers.
  • Anticipate client needs and identify new opportunities within assigned accounts.
  • Collaborate with internal teams to customize offerings and solutions that align with client needs and market demands.
  • Analyze pharmacy and healthcare trends, competitor activity, and regulations to inform strategy and recommendations.
  • Lead, coach, and support the account team in positioning Capital Rx's value proposition, products, and JUDI capabilities.
  • Partner with Business Development and Underwriting on RFPs, broker/consultant engagement, and best-and-final support for growth and retention.
  • Identify and contribute to process improvement efforts.
  • Own the client end to end, including service deliverables, contractual negotiations, escalations, and PNL management.

Requirements

  • Bachelor’s or advanced degree in health administration, business, or relevant professional experience; B.S. Pharmacy or PharmD is a plus.
  • At least 5 years of relevant pharmacy experience in a health plan, managed care, or PBM environment.
  • Experience working with Health Plans and payer commercial lines, including insured, self-funded, exchange, and government program business lines.
  • Health plan industry experience is preferred.
  • Market and operational knowledge of Medicare Part D, Medicaid, and health exchange pharmacy is a plus.
  • Experience supporting highly regulated business lines is a plus.
  • Proven ability to build trust in internal and external relationships.
  • Strong solution-focused problem solving and client positioning skills.
  • Exceptional written and verbal communication skills.
  • Ability to influence peers, lead cross-functional initiatives, meet deadlines, and execute deliverables.
  • Sound leadership, analytical ability, good judgment, and strong attention to detail.
  • Highly organized, flexible, able to shift priorities, and capable of working independently.
  • Proficiency with Microsoft Office Suite, especially Microsoft Excel and large data sets, plus other industry software programs.
  • Ability to travel and present to small and large groups, with travel up to 25% depending on season and business cycle.

Benefits

  • Remote work option for non-local candidates or hybrid work for candidates local to the NYC area.
  • Base salary range of $129,600 to $204,500 USD for remote US candidates.
  • Base salary range of $163,600 to $204,500 USD for New York, NY candidates.
  • Base salary range of $150,000 to $187,500 USD for Denver, CO candidates.

Interested in this position?

Apply directly on the company website

Apply Now

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