RemoteLeaf Logo
Log in Sign up

Technical Program Manager, Quality and Release

1 month ago
United States
Full-time
Mid Level
Program Manager
Project and Program Management
Agile CI/CD Embedded Systems IoT JIRA
Apply Now
Canopy

Canopy

Canopy Security offers advanced pickup truck monitoring solutions with the Pickup Cam, providing 24/7 protection for tools and equipment. Backed by Ford and ADT, Canopy's cutting-edge technology and expert monitoring aim to end theft from vehicles, off...

Professional Services
11-50
Founded 2022
View All Jobs 2

Description

  • Lead the end-to-end software release lifecycle across firmware, mobile apps, cloud and platform services, and external partner systems to ensure compatibility, reliability, and well-communicated rollouts.
  • Define and enforce release criteria, gates, and approval processes while coordinating cross-team testing and readiness activities.
  • Create, track, and analyze pre- and post-deployment KPIs and metrics to monitor release performance, identify trends, and drive continuous improvement.
  • Manage on-call and incident processes including escalations, SLAs, real-time release health monitoring, rapid triage, and rollback or mitigation decisions.
  • Coordinate with Customer Care tiers and cross-functional stakeholders to drive timely issue resolution and maintain supportability.
  • Run post-incident reviews and drive remediation actions to improve reliability and release processes.
  • Maintain transparent communication of release status, risks, and outcomes to leadership and stakeholders.
  • Continuously improve release, support, and incident processes through documentation, change logs, release notes, and release process automation.

Requirements

  • Bachelor's degree in Engineering, Computer Science, Business Administration, or a related technical discipline.
  • 2–5 years of experience in Technical Program Management, Release Management, or related technical operations/support coordination roles.
  • Proven ability to manage multiple concurrent releases and operational workflows in a high-paced engineering environment.
  • Strong organizational and communication skills with a bias for action and ability to drive clarity during fast-moving release cycles and incidents.
  • Solid expertise with program and release management methodologies, including managing cross-functional readiness, risk, and quality gates.
  • Familiarity with Agile development practices, Jira, CI/CD pipelines, and standard software deployment and support processes.
  • Comfort with data-driven decision-making, including analyzing release metrics, incident trends, and support data to identify risks and improvements.
  • Preferred: experience with IoT, connected devices, or hardware-software systems and hands-on familiarity with observability tools.
  • Preferred: experience interacting with external vendors, managing cross-company dependencies, and running on-call/incident response programs and post-incident reviews.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Health care and dependent care spending accounts (FSAs/HCSAs).
  • Employee and Family Assistance Program (EAP) and employee discount programs.
  • Retirement plan with a generous company match.
  • Generous paid time off, sick time, holidays, and family leave (maternity/paternity).
  • Short- and long-term disability, plus life insurance and accidental death & dismemberment (AD&D) coverage.
  • Base salary range: $76,905–$106,100 (varies by skills and experience).

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Stripe

Manager, Risk Operations Technical Programs

Stripe 5K-10K Diversified Financial Services

Lead a team of program managers at Stripe on the Risk Operations Technology Enablement team to define and execute the technical infrastructure and tooling strategy that scales Risk operations, prevents abuse, and improves the user experience.

United States Full-time Lead Program Manager
Machine Learning
1 month ago
ShaeGroup

Operations Lead (Digital Systems) - Remote (Contractor)

ShaeGroup Internet Software & Services

Operations Lead (Digital Systems) at Shae Group — remote contractor role to run the company operating cadence and build interoperable RevOps and service operations that ensure secure, measurable, and scalable delivery across brands.

Poland Romania Ukraine Indonesia Malaysia Philippines Contract Lead Program Manager Sales Operations
$12k-$18k
1 month ago
Rubrik

Manager, Project Management Office (PMO Manager)

Rubrik 1K-5K IT Services

PMO Manager at Rubrik responsible for building and running the company's PMO to translate executive strategy into aligned, on-time, value-driven project delivery across the organization.

United States Full-time Senior Program Manager
$140k-$210k
Agile Asana Cybersecurity JIRA Monday.com
1 month ago
Pleo

Brand Management Lead

Pleo 251-1K Capital Markets

Pleo is hiring a Brand Management Lead to own and deliver a company-wide brand refresh and to establish scalable operational ways of working for the brand and production teams to ensure the new brand consistently rolls out across channels, products and regions.

United Kingdom Denmark Germany Netherlands Spain Sweden Full-time Senior Program Manager
Content Marketing
1 month ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers