Federal Work Study Student Position - Technical Support Coordinator

1 month, 1 week ago
Part-time
Entry Level
Customer and Technical Support
California Institute of Arts & Technology

California Institute of Arts & Technology

California Institute of Arts & Technology (CIAT) is a technical college in San Diego offering IT degrees and certifications both online and on campus. With a focus on hands-on skills and industry certifications, CIAT prepares students for successful ca...

Education Services
51-250
Founded 2008

Description

  • Serve as a CIAT student ambassador at virtual events such as new student orientation, certification workshops, and career services workshops.
  • Provide individual and small-group virtual support sessions for students.
  • Test and help improve lab documentation.
  • Support students with PC Build Kit, networking, Amazon, Azure, and coding labs.
  • Assist with website development testing, including UI/UX, browser compatibility, device compatibility, and navigation.
  • Test student portal features and pilot projects.
  • Review Handshake employer profiles for compliance with department guidelines.
  • Evaluate job postings and industry trends.
  • Follow governing agency regulations and institutional policies.
  • Perform other duties as assigned.

Requirements

  • Must be currently enrolled at California Institute of Applied Technology and eligible for Federal Work Study.
  • Must reside in California while performing remote work.
  • Must be in good academic standing with a minimum cumulative GPA of 2.0; GPA 3.0+ preferred.
  • Excellent communication and interpersonal skills.
  • Strong verbal and written communication skills.
  • Independent problem-solver with strong critical thinking skills.
  • Strong organizational skills with the ability to prioritize.
  • Customer-service-oriented and able to collaborate with internal departments.
  • Commitment to an inclusive and supportive environment.
  • Must embody CIAT’s mission, vision, and values.
  • Must be available to work Monday through Friday, with occasional weekend and evening hours as needed.
  • Must not exceed 20 hours per week.

Benefits

  • Pay range of $26 USD per hour.
  • Flexible work hours to accommodate class schedules.
  • Remote work from home.
  • Opportunity to gain experience in career services and online job platform management.
  • Opportunity to develop transferable skills in communication, data management, and customer service.
  • Collaborative and supportive work environment within the Career Services team.

Interested in this position?

Apply directly on the company website

Apply Now

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